> ## Documentation Index > Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt > Use this file to discover all available pages before exploring further. # Carrier, country and error-code delivery histograms > Twilio-Messaging-Insights-style diagnostics for a single messaging channel over a rolling window: per-carrier and per-destination-country delivery/failure rates, the dominant provider error codes with taxonomy-resolved names and actionable descriptions, and a roll-up of those errors by category (carrier filtering, content, opt-out, network). Use it to answer 'which carrier is filtering me?' or 'which country is degrading?'. Narrow to one dimension with the carrier, country or errorCode filters. ## OpenAPI ````yaml /openapi.yaml get /api/v1/analytics/messaging-insights openapi: 3.1.0 info: title: Devotel CPaaS API description: Orbit by Devotel — Communications Platform as a Service API version: 1.0.0 contact: name: Devotel url: https://devotel.io email: support@devotel.io license: name: Proprietary servers: - url: https://api.orbit.devotel.io description: Production security: - Bearer: [] - ApiKey: [] tags: - name: Messages description: >- Send and manage messages across all channels (SMS, WhatsApp, RCS, Email, Viber, etc.) - name: Fax description: >- List and track fax (MMS/T.38) transmissions on Telnyx-backed fax numbers (sending flows through the Messaging API) - name: Agents description: AI agent creation, configuration, and execution - name: Voice description: Voice calls, IVR, conferencing, and SIP trunking - name: OnCall description: On-call rotations and escalation policy planning for incident alerting - name: Webhooks description: Webhook endpoint management and delivery logs - name: Numbers description: Phone number search, provisioning, and configuration - name: Brand Identity description: >- Unified cross-channel brand trust posture (10DLC, toll-free, WhatsApp, RCS, branded calling, number KYC) - name: Contacts description: Contact management, segmentation, and lifecycle tracking - name: Campaigns description: Marketing campaign orchestration and analytics - name: Flows description: Automation flow builder and execution engine - name: Templates description: Message template management and approval workflows - name: Settings description: Organization, channel, and user preference settings - name: Verify description: OTP generation and verification across channels - name: Push description: Push notification delivery via FCM and APNs - name: Integrations description: Third-party service connections and OAuth management - name: CDP description: >- Customer Data Platform — activation surface (CRM object sync, streaming destinations, ad-audience activation) - name: Files description: >- Server-to-server media upload, listing, retrieval, and deletion (signed-URL backed) - name: Commerce description: >- Omnichannel conversational-commerce — persistent cart + checkout state machine, channel-agnostic hosted pay-by-link, native WhatsApp checkout, and AP2-style agent payment mandates. - name: Sync description: >- Real-time shared-state primitive (Twilio Sync parity) — Documents, Maps, Lists, and ephemeral Streams, with change events relayed over the /api/v1/ws/sync WebSocket gateway - name: Risk description: >- Unified cross-channel Trust & Fraud risk scoring — fuses SMS-pumping, URL-reputation, Verify Fraud Guard, and Voice Biometrics signals into one composite verdict queryable before a send or a call. - name: Orby description: >- In-dashboard Orby operator assistant: streamed assistant turns, conversation threads, product knowledge-base search, and the tool-action approval gate. Available to signed-in operators only (dashboard session auth — API-key requests are rejected). paths: /api/v1/analytics/messaging-insights: get: tags: - Analytics summary: Carrier, country and error-code delivery histograms description: >- Twilio-Messaging-Insights-style diagnostics for a single messaging channel over a rolling window: per-carrier and per-destination-country delivery/failure rates, the dominant provider error codes with taxonomy-resolved names and actionable descriptions, and a roll-up of those errors by category (carrier filtering, content, opt-out, network). Use it to answer 'which carrier is filtering me?' or 'which country is degrading?'. Narrow to one dimension with the carrier, country or errorCode filters. parameters: - name: channel in: query required: false schema: type: string enum: - sms - whatsapp - rcs - viber default: sms description: >- Messaging channel to analyse. Restricted to channels that carry MCCMNC + error_code. - name: window in: query required: false schema: type: string enum: - 24h - 7d - 30d default: 7d description: Rolling lookback window. - name: carrier in: query required: false schema: type: string description: Filter to a single carrier/provider by name. - name: country in: query required: false schema: type: string description: Filter to a single ISO-3166-1 alpha-2 country code. - name: errorCode in: query required: false schema: type: string description: Filter to a single raw provider error_code. responses: '200': description: Carrier / country / error-code histograms with a category roll-up. content: application/json: schema: type: object properties: data: type: object properties: channel: type: string window: type: string totals: type: object properties: sent: type: integer delivered: type: integer failed: type: integer terminal: type: integer delivery_rate: type: number failure_rate: type: number carriers: type: array items: type: object properties: carrier: type: string sent: type: integer delivered: type: integer failed: type: integer delivery_rate: type: number failure_rate: type: number countries: type: array items: type: object properties: mcc: type: string country: type: string sent: type: integer delivered: type: integer failed: type: integer delivery_rate: type: number failure_rate: type: number errors: type: array items: type: object properties: code: type: string name: type: string description: type: string category: type: string count: type: integer categories: type: array items: type: object properties: category: type: string label: type: string count: type: integer meta: type: object properties: request_id: type: string timestamp: type: string format: date-time example: data: channel: sms window: 7d totals: sent: 17150 delivered: 16820 failed: 330 terminal: 17150 delivery_rate: 98.08 failure_rate: 1.92 carriers: - carrier: telnyx sent: 9200 delivered: 9080 failed: 120 delivery_rate: 98.7 failure_rate: 1.3 countries: - mcc: '310' country: US sent: 8210 delivered: 8104 failed: 106 delivery_rate: 98.71 failure_rate: 1.29 errors: - code: '30007' name: Carrier Violation description: The carrier filtered this message as suspected spam. category: carrier_filter count: 141 categories: - category: carrier_filter label: Carrier Filtering count: 141 meta: request_id: req_9f2c1a7b timestamp: '2026-08-02T12:00:00.000Z' components: securitySchemes: Bearer: type: http scheme: bearer bearerFormat: JWT description: Dashboard JWT token from Clerk ApiKey: type: apiKey name: X-API-Key in: header description: Server-to-server API key (dv_live_sk_*) ````