> ## Documentation Index > Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt > Use this file to discover all available pages before exploring further. # Run an on-demand CRM object sync > Maps each supplied profile through the stored field map into a destination object record (keyed on the upsert identifier — profiles with no key value are skipped, never blind-inserted), batches it, and upserts each batch into the SaaS app via Nango when a connection is wired. The run is appended to a capped sync-run history. Owner / admin / developer only. ## OpenAPI ````yaml /openapi.yaml post /api/v1/cdp/crm-sync/run/{destination} openapi: 3.1.0 info: title: Devotel CPaaS API description: Orbit by Devotel — Communications Platform as a Service API version: 1.0.0 contact: name: Devotel url: https://devotel.io email: support@devotel.io license: name: Proprietary servers: - url: https://api.orbit.devotel.io description: Production security: - Bearer: [] - ApiKey: [] tags: - name: Messages description: >- Send and manage messages across all channels (SMS, WhatsApp, RCS, Email, Viber, etc.) - name: Fax description: >- List and track fax (MMS/T.38) transmissions on Telnyx-backed fax numbers (sending flows through the Messaging API) - name: Agents description: AI agent creation, configuration, and execution - name: Voice description: Voice calls, IVR, conferencing, and SIP trunking - name: OnCall description: On-call rotations and escalation policy planning for incident alerting - name: Webhooks description: Webhook endpoint management and delivery logs - name: Numbers description: Phone number search, provisioning, and configuration - name: Brand Identity description: >- Unified cross-channel brand trust posture (10DLC, toll-free, WhatsApp, RCS, branded calling, number KYC) - name: Contacts description: Contact management, segmentation, and lifecycle tracking - name: Campaigns description: Marketing campaign orchestration and analytics - name: Flows description: Automation flow builder and execution engine - name: Templates description: Message template management and approval workflows - name: Settings description: Organization, channel, and user preference settings - name: Verify description: OTP generation and verification across channels - name: Push description: Push notification delivery via FCM and APNs - name: Integrations description: Third-party service connections and OAuth management - name: CDP description: >- Customer Data Platform — activation surface (CRM object sync, streaming destinations, ad-audience activation) - name: Files description: >- Server-to-server media upload, listing, retrieval, and deletion (signed-URL backed) - name: Commerce description: >- Omnichannel conversational-commerce — persistent cart + checkout state machine, channel-agnostic hosted pay-by-link, native WhatsApp checkout, and AP2-style agent payment mandates. - name: Sync description: >- Real-time shared-state primitive (Twilio Sync parity) — Documents, Maps, Lists, and ephemeral Streams, with change events relayed over the /api/v1/ws/sync WebSocket gateway paths: /api/v1/cdp/crm-sync/run/{destination}: post: tags: - CDP summary: Run an on-demand CRM object sync description: >- Maps each supplied profile through the stored field map into a destination object record (keyed on the upsert identifier — profiles with no key value are skipped, never blind-inserted), batches it, and upserts each batch into the SaaS app via Nango when a connection is wired. The run is appended to a capped sync-run history. Owner / admin / developer only. parameters: - in: path name: destination required: true schema: type: string enum: - salesforce - hubspot - braze - iterable - customer_io - klaviyo requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/CdpCrmSyncRunRequest' responses: '200': description: The recorded sync run content: application/json: schema: type: object properties: data: $ref: '#/components/schemas/CdpCrmSyncRun' meta: $ref: '#/components/schemas/ResponseMeta' '409': description: >- Destination not enabled, field map not configured, or stored map invalid components: schemas: CdpCrmSyncRunRequest: type: object description: >- On-demand object-sync request. The destination, object type and field map come from the URL param + stored config, never the body. required: - segment_id - profiles additionalProperties: false properties: segment_id: type: string minLength: 1 maxLength: 200 profiles: type: array minItems: 1 maxItems: 5000 description: >- Source profiles — each an arbitrary bag of traits keyed by source path. Profiles missing the upsert key are skipped, never blind-inserted. items: type: object additionalProperties: true CdpCrmSyncRun: type: object description: >- A recorded CRM object-sync run (counts only — never the profile records / PII). properties: id: type: string format: uuid ts: type: string format: date-time destination: type: string enum: - salesforce - hubspot - braze - iterable - customer_io - klaviyo object_type: type: string segment_id: type: string requested: type: integer matched: type: integer skipped: type: integer batches: type: integer dispatched: type: integer dispatch_skipped: type: integer status: type: string enum: - ok - partial - failed - skipped error: type: - 'null' - string ResponseMeta: type: object required: - request_id - timestamp additionalProperties: false properties: request_id: type: string description: Unique request identifier (also returned as X-Request-Id header) timestamp: type: string format: date-time docs_url: type: string format: uri nullable: true securitySchemes: Bearer: type: http scheme: bearer bearerFormat: JWT description: Dashboard JWT token from Clerk ApiKey: type: apiKey name: X-API-Key in: header description: Server-to-server API key (dv_live_sk_*) ````