> ## Documentation Index > Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt > Use this file to discover all available pages before exploring further. # Score profiles with a predictive model > Score profiles with the named model, reusing the cached fit from the most recent train (fitting on demand if none is cached). Post a `contact_id` to score exactly one contact, or omit it to score the model's activation population and return the top-ranked profiles (highest score/value first) up to `limit`. Classification models return a probability `score`; the lifetime-value model returns `predicted_value_cents`. Returns `422` when the model cannot be fit, and `404` when a requested `contact_id` is not in the scoring population. Owner / admin / developer only. ## OpenAPI ````yaml /openapi.yaml post /api/v1/cdp/predictive-models/{model}/score openapi: 3.1.0 info: title: Devotel CPaaS API description: Orbit by Devotel — Communications Platform as a Service API version: 1.0.0 contact: name: Devotel url: https://devotel.io email: support@devotel.io license: name: Proprietary servers: - url: https://api.orbit.devotel.io description: Production security: - Bearer: [] - ApiKey: [] tags: - name: Messages description: >- Send and manage messages across all channels (SMS, WhatsApp, RCS, Email, Viber, etc.) - name: Fax description: >- List and track fax (MMS/T.38) transmissions on Telnyx-backed fax numbers (sending flows through the Messaging API) - name: Agents description: AI agent creation, configuration, and execution - name: Voice description: Voice calls, IVR, conferencing, and SIP trunking - name: OnCall description: On-call rotations and escalation policy planning for incident alerting - name: Webhooks description: Webhook endpoint management and delivery logs - name: Numbers description: Phone number search, provisioning, and configuration - name: Brand Identity description: >- Unified cross-channel brand trust posture (10DLC, toll-free, WhatsApp, RCS, branded calling, number KYC) - name: Contacts description: Contact management, segmentation, and lifecycle tracking - name: Campaigns description: Marketing campaign orchestration and analytics - name: Flows description: Automation flow builder and execution engine - name: Templates description: Message template management and approval workflows - name: Settings description: Organization, channel, and user preference settings - name: Verify description: OTP generation and verification across channels - name: Push description: Push notification delivery via FCM and APNs - name: Integrations description: Third-party service connections and OAuth management - name: CDP description: >- Customer Data Platform — activation surface (CRM object sync, streaming destinations, ad-audience activation) - name: Files description: >- Server-to-server media upload, listing, retrieval, and deletion (signed-URL backed) - name: Commerce description: >- Omnichannel conversational-commerce — persistent cart + checkout state machine, channel-agnostic hosted pay-by-link, native WhatsApp checkout, and AP2-style agent payment mandates. - name: Sync description: >- Real-time shared-state primitive (Twilio Sync parity) — Documents, Maps, Lists, and ephemeral Streams, with change events relayed over the /api/v1/ws/sync WebSocket gateway - name: Risk description: >- Unified cross-channel Trust & Fraud risk scoring — fuses SMS-pumping, URL-reputation, Verify Fraud Guard, and Voice Biometrics signals into one composite verdict queryable before a send or a call. - name: Orby description: >- In-dashboard Orby operator assistant: streamed assistant turns, conversation threads, product knowledge-base search, and the tool-action approval gate. Available to signed-in operators only (dashboard session auth — API-key requests are rejected). paths: /api/v1/cdp/predictive-models/{model}/score: post: tags: - CDP summary: Score profiles with a predictive model description: >- Score profiles with the named model, reusing the cached fit from the most recent train (fitting on demand if none is cached). Post a `contact_id` to score exactly one contact, or omit it to score the model's activation population and return the top-ranked profiles (highest score/value first) up to `limit`. Classification models return a probability `score`; the lifetime-value model returns `predicted_value_cents`. Returns `422` when the model cannot be fit, and `404` when a requested `contact_id` is not in the scoring population. Owner / admin / developer only. parameters: - schema: type: string enum: - churn_propensity - conversion_intent - lifetime_value - engagement_fatigue in: path name: model required: true description: Model key from `GET /api/v1/cdp/predictive-models`. requestBody: required: false content: application/json: schema: type: object properties: contact_id: type: string minLength: 1 maxLength: 128 description: >- Score just this contact. Omit to score and rank the whole activation population. limit: type: integer minimum: 1 maximum: 500 default: 50 description: >- Maximum number of ranked profiles to return in population mode. examples: population: summary: Rank the top 25 at-risk profiles value: limit: 25 single: summary: Score one contact value: contact_id: cont_01hxy2q9m4 responses: '200': description: Scored profile(s) for the model. content: application/json: schema: type: object properties: data: type: object properties: model: type: string kind: type: string enum: - classification - regression output_unit: type: string population_scored: type: integer description: >- Population-mode only — how many profiles were scored before ranking. limit: type: integer count: type: integer description: >- Population-mode only — number of ranked profiles returned. scored: description: >- A single scored profile (single-contact mode) or the ranked top-N array (population mode). oneOf: - $ref: '#/components/schemas/CdpScoredProfile' - type: array items: $ref: '#/components/schemas/CdpScoredProfile' meta: $ref: '#/components/schemas/ResponseMeta' '404': description: The requested contact_id is not in the model's scoring population. '422': description: The model could not be fit (status `insufficient_data`). components: schemas: CdpScoredProfile: type: object description: >- A single scored profile. Classification models set `score` (a probability); the lifetime-value model sets `predicted_value_cents`. required: - contact_id properties: contact_id: type: string display_name: type: - 'null' - string score: type: number description: Predicted probability (0..1) — classification models only. predicted_value_cents: type: number description: Predicted lifetime value in cents — regression model only. ResponseMeta: type: object required: - request_id - timestamp additionalProperties: false properties: request_id: type: string description: Unique request identifier (also returned as X-Request-Id header) timestamp: type: string format: date-time docs_url: type: string format: uri nullable: true securitySchemes: Bearer: type: http scheme: bearer bearerFormat: JWT description: Dashboard JWT token from Clerk ApiKey: type: apiKey name: X-API-Key in: header description: Server-to-server API key (dv_live_sk_*) ````