> ## Documentation Index > Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt > Use this file to discover all available pages before exploring further. # List all conversations > Unified omnichannel inbox view across SMS, WhatsApp, email, Instagram, Messenger, RCS, Viber, and LINE. Each conversation represents a unique contact + channel pair. ## OpenAPI ````yaml /openapi.yaml get /api/v1/conversations/ openapi: 3.1.0 info: title: Devotel CPaaS API description: Orbit by Devotel — Communications Platform as a Service API version: 1.0.0 contact: name: Devotel url: https://devotel.io email: support@devotel.io license: name: Proprietary servers: - url: https://api.orbit.devotel.io description: Production security: - Bearer: [] - ApiKey: [] tags: - name: Messages description: >- Send and manage messages across all channels (SMS, WhatsApp, RCS, Email, Viber, etc.) - name: Fax description: >- List and track fax (MMS/T.38) transmissions on Telnyx-backed fax numbers (sending flows through the Messaging API) - name: Agents description: AI agent creation, configuration, and execution - name: Voice description: Voice calls, IVR, conferencing, and SIP trunking - name: OnCall description: On-call rotations and escalation policy planning for incident alerting - name: Webhooks description: Webhook endpoint management and delivery logs - name: Numbers description: Phone number search, provisioning, and configuration - name: Brand Identity description: >- Unified cross-channel brand trust posture (10DLC, toll-free, WhatsApp, RCS, branded calling, number KYC) - name: Contacts description: Contact management, segmentation, and lifecycle tracking - name: Campaigns description: Marketing campaign orchestration and analytics - name: Flows description: Automation flow builder and execution engine - name: Templates description: Message template management and approval workflows - name: Settings description: Organization, channel, and user preference settings - name: Verify description: OTP generation and verification across channels - name: Push description: Push notification delivery via FCM and APNs - name: Integrations description: Third-party service connections and OAuth management - name: CDP description: >- Customer Data Platform — activation surface (CRM object sync, streaming destinations, ad-audience activation) - name: Files description: >- Server-to-server media upload, listing, retrieval, and deletion (signed-URL backed) - name: Commerce description: >- Omnichannel conversational-commerce — persistent cart + checkout state machine, channel-agnostic hosted pay-by-link, native WhatsApp checkout, and AP2-style agent payment mandates. - name: Sync description: >- Real-time shared-state primitive (Twilio Sync parity) — Documents, Maps, Lists, and ephemeral Streams, with change events relayed over the /api/v1/ws/sync WebSocket gateway paths: /api/v1/conversations/: get: tags: - Conversations summary: List all conversations description: >- Unified omnichannel inbox view across SMS, WhatsApp, email, Instagram, Messenger, RCS, Viber, and LINE. Each conversation represents a unique contact + channel pair. parameters: - schema: type: string in: query name: cursor required: false description: Pagination cursor - schema: type: integer minimum: 1 maximum: 100 default: 25 in: query name: limit required: false - schema: type: string in: query name: sort required: false description: Sort field (prefix with - for DESC) - schema: type: string enum: - sms - whatsapp - email - rcs - viber - instagram - messenger - line - telegram - agent - voice - video - apple_messages - web_chat in: query name: channel required: false - schema: type: string enum: - open - closed - pending - snoozed - active - archived - resolved in: query name: status required: false - schema: type: string in: query name: assigned_agent required: false description: Filter by assigned agent ID (legacy) - schema: type: string in: query name: search required: false description: Search by contact name, phone, or email - schema: type: string in: query name: tag required: false description: Filter by tag (legacy, single) - schema: type: string in: query name: channels required: false description: Comma-separated list of channels - schema: type: string in: query name: statuses required: false description: Comma-separated list of statuses (open,closed,pending,snoozed,...) - schema: type: string in: query name: tags required: false description: Comma-separated tag list (ANY match) - schema: type: string in: query name: assignee required: false description: '"me", "unassigned", or a user id' - schema: type: string format: date-time in: query name: date_from required: false - schema: type: string format: date-time in: query name: date_to required: false - schema: type: string in: query name: segment_id required: false - schema: type: string enum: - 'true' - 'false' in: query name: unread required: false - schema: type: string enum: - 'true' - 'false' in: query name: has_agent required: false - schema: type: string enum: - 'true' - 'false' in: query name: has_video_room required: false - schema: type: string enum: - positive - neutral - negative in: query name: sentiment required: false - schema: type: string enum: - 'true' - 'false' in: query name: mentioned_internal required: false - schema: type: string in: query name: filters required: false description: JSON-encoded full filter AST (takes precedence) responses: '200': description: Paginated list of conversations content: application/json: schema: type: object description: Paginated list of conversations properties: data: type: array items: type: object additionalProperties: true properties: id: type: string contact_id: type: - 'null' - string channel: type: string status: type: string assigned_agent_id: type: - 'null' - string last_message_at: type: - 'null' - string format: date-time last_message_preview: type: - 'null' - string last_message_direction: type: - 'null' - string unread_count: type: - 'null' - integer tags: type: array items: type: string subject: type: - 'null' - string priority: type: - 'null' - string contact_name: type: - 'null' - string contact_phone: type: - 'null' - string contact_email: type: - 'null' - string contact_avatar_url: type: - 'null' - string created_at: type: string format: date-time updated_at: type: - 'null' - string format: date-time meta: type: object properties: request_id: type: string timestamp: type: string format: date-time pagination: type: object properties: cursor: type: string nullable: true description: >- Opaque cursor to fetch the next page (null when no more pages) has_more: type: boolean description: Whether more results exist beyond this page total: type: integer description: Total number of items matching the query components: securitySchemes: Bearer: type: http scheme: bearer bearerFormat: JWT description: Dashboard JWT token from Clerk ApiKey: type: apiKey name: X-API-Key in: header description: Server-to-server API key (dv_live_sk_*) ````