> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Batch-dispatch outbound calls to a voice agent

> Claims up to `concurrency_limit` (or the optional `max_legs` override, whichever is lower) pending contacts under SKIP LOCKED and originates one outbound call per contact via the softswitch, connecting each answered leg to the campaign's AI voice agent. Only valid for `dispatch_mode='voice_agent'` campaigns in `active` status. Returns 202 when every leg originated successfully, 207 when some legs failed (per-leg detail in `legs`), or 204 when there were no eligible contacts to claim. Requires the `dialer:write` scope.



## OpenAPI

````yaml /openapi.yaml post /api/v1/dialer/campaigns/{id}/batch-dispatch
openapi: 3.1.0
info:
  title: Devotel CPaaS API
  description: Orbit by Devotel — Communications Platform as a Service API
  version: 1.0.0
  contact:
    name: Devotel
    url: https://devotel.io
    email: support@devotel.io
  license:
    name: Proprietary
servers:
  - url: https://api.orbit.devotel.io
    description: Production
security:
  - Bearer: []
  - ApiKey: []
tags:
  - name: Messages
    description: >-
      Send and manage messages across all channels (SMS, WhatsApp, RCS, Email,
      Viber, etc.)
  - name: Agents
    description: AI agent creation, configuration, and execution
  - name: Voice
    description: Voice calls, IVR, conferencing, and SIP trunking
  - name: Webhooks
    description: Webhook endpoint management and delivery logs
  - name: Numbers
    description: Phone number search, provisioning, and configuration
  - name: Contacts
    description: Contact management, segmentation, and lifecycle tracking
  - name: Campaigns
    description: Marketing campaign orchestration and analytics
  - name: Flows
    description: Automation flow builder and execution engine
  - name: Templates
    description: Message template management and approval workflows
  - name: Settings
    description: Organization, channel, and user preference settings
  - name: Verify
    description: OTP generation and verification across channels
  - name: Push
    description: Push notification delivery via FCM and APNs
  - name: Telegram
    description: >-
      Telegram bring-your-own-bot channel: connect a bot, verify a chat against
      the shared sandbox bot, and read unified channel state. Production sends
      go through the Messaging API.
  - name: USSD
    description: >-
      Menu-driven USSD for feature phones: define a menu tree, simulate session
      steps, and host the tenant-scoped aggregator callback.
  - name: Integrations
    description: Third-party service connections and OAuth management
  - name: Files
    description: >-
      Server-to-server media upload, listing, retrieval, and deletion
      (signed-URL backed)
  - name: Messaging Services
    description: >-
      Twilio MessagingService-parity containers bundling sender pool, opt-out
      list, inbound webhook, and sticky-sender/geomatch flags
  - name: Sender Pools
    description: >-
      Group sending numbers into pools with a selection strategy (sticky /
      round-robin / random) for outbound sends
  - name: Opt-Out Lists
    description: >-
      Per-list STOP / HELP / START keyword sets and auto-response copy (Twilio
      Advanced Opt-Out parity)
  - name: SMPP
    description: Tenant BYO-SMPP bind credentials and upstream termination carriers
  - name: Commerce
    description: >-
      Unified omnichannel conversational-commerce: cart/checkout state machine,
      cross-channel payment reconciliation, hosted pay-by-link, native WhatsApp
      checkout, and agentic-checkout payment mandates
  - name: Orby
    description: >-
      In-dashboard Orby operator assistant: streamed assistant turns,
      conversation threads, product knowledge-base search, and the tool-action
      approval gate. Available to signed-in operators only (dashboard session
      auth — API-key requests are rejected).
paths:
  /api/v1/dialer/campaigns/{id}/batch-dispatch:
    post:
      tags:
        - Dialer
      summary: Batch-dispatch outbound calls to a voice agent
      description: >-
        Claims up to `concurrency_limit` (or the optional `max_legs` override,
        whichever is lower) pending contacts under SKIP LOCKED and originates
        one outbound call per contact via the softswitch, connecting each
        answered leg to the campaign's AI voice agent. Only valid for
        `dispatch_mode='voice_agent'` campaigns in `active` status. Returns 202
        when every leg originated successfully, 207 when some legs failed
        (per-leg detail in `legs`), or 204 when there were no eligible contacts
        to claim. Requires the `dialer:write` scope.
      parameters:
        - schema:
            type: string
          in: path
          name: id
          required: true
          description: Campaign id.
        - name: Idempotency-Key
          in: header
          required: false
          description: >-
            Stripe-style idempotency token. Pass a stable, client-generated
            value (1-255 chars) to dedupe retries on transient timeouts. The
            same key+credential+path replays the original response for 24h on
            2xx (5min on 4xx, 30s on 5xx). Returns 409 if a concurrent request
            with the same key is already in flight; replayed responses include
            the `Idempotency-Replay: true` response header.
          schema:
            type: string
            minLength: 1
            maxLength: 255
        - name: X-Test-Mode
          in: header
          required: false
          description: >-
            Sandbox opt-in for Clerk-session-authenticated requests. Set to
            `true` to route the call through the test-mode pipeline: no real
            provider delivery, no credits deducted, response `meta.test_mode:
            true`. **Ignored for live API keys (`dv_live_sk_*`)** —
            server-to-server clients must use a test-prefixed key
            (`dv_test_sk_*`) to exercise sandbox. Test-prefixed keys
            unconditionally enable sandbox regardless of this header.
          schema:
            type: string
            enum:
              - 'true'
              - 'false'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                max_legs:
                  type: number
                  description: >-
                    Optional per-invocation cap on claimed legs, 1-200. Always
                    clamped to the campaign's own concurrency_limit.
            example:
              max_legs: 25
      responses:
        '202':
          description: Every claimed leg originated successfully.
          content:
            application/json:
              schema:
                type: object
                description: Every claimed leg originated successfully.
                properties:
                  data:
                    type: object
                    properties:
                      campaign_id:
                        type: string
                      voice_agent_id:
                        type:
                          - 'null'
                          - string
                      claimed:
                        type: integer
                        description: Number of contacts claimed for this batch.
                      legs:
                        type: array
                        description: Per-contact origination outcome.
                        items:
                          type: object
                          properties:
                            contact_id:
                              type: string
                            attempt_id:
                              type: string
                            jambonz_call_sid:
                              type:
                                - 'null'
                                - string
                            ok:
                              type: boolean
                            error:
                              type: string
                  meta:
                    type: object
                    properties:
                      request_id:
                        type: string
                        description: >-
                          Unique request identifier (also returned in
                          X-Request-Id header)
                      timestamp:
                        type: string
                        format: date-time
                        description: ISO 8601 UTC timestamp of the response
          headers:
            Idempotency-Replay:
              description: >-
                Set to `true` when the response is a cached replay of a prior
                request with the same `Idempotency-Key`. Absent (or `false`) on
                first-write responses.
              schema:
                type: string
        '204':
          description: No eligible pending contacts were available to claim.
          headers:
            Idempotency-Replay:
              description: >-
                Set to `true` when the response is a cached replay of a prior
                request with the same `Idempotency-Key`. Absent (or `false`) on
                first-write responses.
              schema:
                type: string
        '207':
          description: Partial success — at least one leg failed to originate.
          content:
            application/json:
              schema:
                type: object
                description: Partial success — at least one leg failed to originate.
                properties:
                  data:
                    type: object
                    properties:
                      campaign_id:
                        type: string
                      voice_agent_id:
                        type:
                          - 'null'
                          - string
                      claimed:
                        type: integer
                      legs:
                        type: array
                        items:
                          type: object
                          properties:
                            contact_id:
                              type: string
                            attempt_id:
                              type: string
                            jambonz_call_sid:
                              type:
                                - 'null'
                                - string
                            ok:
                              type: boolean
                            error:
                              type: string
                  meta:
                    type: object
                    properties:
                      request_id:
                        type: string
                        description: >-
                          Unique request identifier (also returned in
                          X-Request-Id header)
                      timestamp:
                        type: string
                        format: date-time
                        description: ISO 8601 UTC timestamp of the response
          headers:
            Idempotency-Replay:
              description: >-
                Set to `true` when the response is a cached replay of a prior
                request with the same `Idempotency-Key`. Absent (or `false`) on
                first-write responses.
              schema:
                type: string
        '400':
          $ref: '#/components/responses/StandardError'
        '401':
          $ref: '#/components/responses/StandardError'
        '403':
          $ref: '#/components/responses/StandardError'
        '404':
          description: Not found — no resource matches the supplied identifier.
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: object
                    properties:
                      code:
                        type: string
                        enum:
                          - NOT_FOUND
                      message:
                        type: string
        '422':
          $ref: '#/components/responses/StandardError'
        '429':
          $ref: '#/components/responses/RateLimitedResponse'
        '500':
          $ref: '#/components/responses/StandardError'
components:
  responses:
    StandardError:
      description: >-
        Standard error envelope. `error.code` is machine-readable; see the
        [error reference](https://docs.orbit.devotel.io/reference/error-codes)
        for the catalogue.
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                properties:
                  code:
                    type: string
                    description: Machine-readable error code (e.g. INVALID_PHONE_NUMBER)
                  message:
                    type: string
                    description: Human-readable error description
                  status:
                    type: integer
                    description: HTTP status code
                  details:
                    type: object
                    additionalProperties: true
                    description: Additional context about the error
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
                    description: Link to relevant error documentation
    RateLimitedResponse:
      description: >-
        Rate limit exceeded. Wait `error.retry_after` seconds (or read the
        `Retry-After` header) before retrying. Returned when the request would
        exceed the bucket identified by `X-RateLimit-Bucket`.
      headers:
        X-RateLimit-Limit:
          description: Total request quota for the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Remaining:
          description: Requests remaining in the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Reset:
          description: >-
            Absolute unix-epoch-seconds timestamp at which the current window
            resets.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Bucket:
          description: >-
            Name of the rate-limit bucket the request was bound by (e.g.
            `auth-write`, `money`, `agent-invoke`, or `custom:<max>/<window>`).
            Stripe-style — lets clients see which named cap they hit.
          schema:
            type: string
        RateLimit-Limit:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Limit`. Some SDKs read only this form.
          schema:
            type: integer
            minimum: 0
        RateLimit-Remaining:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Remaining`.
          schema:
            type: integer
            minimum: 0
        RateLimit-Reset:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror — delta
            seconds from now until the window resets (NOT epoch).
          schema:
            type: integer
            minimum: 0
        Retry-After:
          description: >-
            RFC 7231 §7.1.3 — number of seconds the client should wait before
            retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                  - retry_after
                properties:
                  code:
                    type: string
                    enum:
                      - RATE_LIMITED
                    description: >-
                      Always `RATE_LIMITED` — the global request-limiter 429.
                      Distinct from `RATE_LIMIT_EXCEEDED`, the live
                      per-recipient/per-tenant/per-resource frequency-cap 429
                      (not retired).
                  message:
                    type: string
                  status:
                    type: integer
                    enum:
                      - 429
                  retry_after:
                    type: integer
                    minimum: 1
                    description: >-
                      Seconds to wait before retrying. Mirrors `Retry-After`
                      header.
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: Dashboard JWT token from Clerk
    ApiKey:
      type: apiKey
      name: X-API-Key
      in: header
      description: Server-to-server API key (dv_live_sk_*)

````