> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Get my gamification card

> An agent reads THEIR OWN performance card — points, earned badges, and anonymised org rank — for a named lookback `period` (defaults to `week`). The rank is computed against the full org roster with the DEFAULT ruleset, identical to the supervisor default board, so an agent's rank can never disagree with the supervisor view; only the caller's own slice is returned, never another agent's identity. Any authenticated agent scope: reviewer-scope roles (owner / admin / supervisor) may pass `agent_id` to inspect another agent, while a non-reviewer asking for someone else's card gets a 403.



## OpenAPI

````yaml /openapi.yaml get /api/v1/quality/gamification/me
openapi: 3.1.0
info:
  title: Devotel CPaaS API
  description: Orbit by Devotel — Communications Platform as a Service API
  version: 1.0.0
  contact:
    name: Devotel
    url: https://devotel.io
    email: support@devotel.io
  license:
    name: Proprietary
servers:
  - url: https://api.orbit.devotel.io
    description: Production
security:
  - Bearer: []
  - ApiKey: []
tags:
  - name: Messages
    description: >-
      Send and manage messages across all channels (SMS, WhatsApp, RCS, Email,
      Viber, etc.)
  - name: Agents
    description: AI agent creation, configuration, and execution
  - name: Voice
    description: Voice calls, IVR, conferencing, and SIP trunking
  - name: Webhooks
    description: Webhook endpoint management and delivery logs
  - name: Numbers
    description: Phone number search, provisioning, and configuration
  - name: Contacts
    description: Contact management, segmentation, and lifecycle tracking
  - name: Campaigns
    description: Marketing campaign orchestration and analytics
  - name: Flows
    description: Automation flow builder and execution engine
  - name: Templates
    description: Message template management and approval workflows
  - name: Settings
    description: Organization, channel, and user preference settings
  - name: Verify
    description: OTP generation and verification across channels
  - name: Push
    description: Push notification delivery via FCM and APNs
  - name: Telegram
    description: >-
      Telegram bring-your-own-bot channel: connect a bot, verify a chat against
      the shared sandbox bot, and read unified channel state. Production sends
      go through the Messaging API.
  - name: USSD
    description: >-
      Menu-driven USSD for feature phones: define a menu tree, simulate session
      steps, and host the tenant-scoped aggregator callback.
  - name: Integrations
    description: Third-party service connections and OAuth management
  - name: Files
    description: >-
      Server-to-server media upload, listing, retrieval, and deletion
      (signed-URL backed)
  - name: Messaging Services
    description: >-
      Twilio MessagingService-parity containers bundling sender pool, opt-out
      list, inbound webhook, and sticky-sender/geomatch flags
  - name: Sender Pools
    description: >-
      Group sending numbers into pools with a selection strategy (sticky /
      round-robin / random) for outbound sends
  - name: Opt-Out Lists
    description: >-
      Per-list STOP / HELP / START keyword sets and auto-response copy (Twilio
      Advanced Opt-Out parity)
  - name: SMPP
    description: Tenant BYO-SMPP bind credentials and upstream termination carriers
  - name: Commerce
    description: >-
      Unified omnichannel conversational-commerce: cart/checkout state machine,
      cross-channel payment reconciliation, hosted pay-by-link, native WhatsApp
      checkout, and agentic-checkout payment mandates
  - name: Orby
    description: >-
      In-dashboard Orby operator assistant: streamed assistant turns,
      conversation threads, product knowledge-base search, and the tool-action
      approval gate. Available to signed-in operators only (dashboard session
      auth — API-key requests are rejected).
paths:
  /api/v1/quality/gamification/me:
    get:
      tags:
        - Quality
        - Gamification
      summary: Get my gamification card
      description: >-
        An agent reads THEIR OWN performance card — points, earned badges, and
        anonymised org rank — for a named lookback `period` (defaults to
        `week`). The rank is computed against the full org roster with the
        DEFAULT ruleset, identical to the supervisor default board, so an
        agent's rank can never disagree with the supervisor view; only the
        caller's own slice is returned, never another agent's identity. Any
        authenticated agent scope: reviewer-scope roles (owner / admin /
        supervisor) may pass `agent_id` to inspect another agent, while a
        non-reviewer asking for someone else's card gets a 403.
      parameters:
        - name: X-Test-Mode
          in: header
          required: false
          description: >-
            Sandbox opt-in for Clerk-session-authenticated requests. Set to
            `true` to route the call through the test-mode pipeline: no real
            provider delivery, no credits deducted, response `meta.test_mode:
            true`. **Ignored for live API keys (`dv_live_sk_*`)** —
            server-to-server clients must use a test-prefixed key
            (`dv_test_sk_*`) to exercise sandbox. Test-prefixed keys
            unconditionally enable sandbox regardless of this header.
          schema:
            type: string
            enum:
              - 'true'
              - 'false'
      responses:
        '200':
          description: >-
            The caller's own performance card for the resolved window: points,
            earned badges and anonymised org rank. Only the caller's slice is
            returned — no other agent's identity is exposed.
          content:
            application/json:
              schema:
                type: object
                additionalProperties: true
                description: >-
                  The caller's own performance card for the resolved window:
                  points, earned badges and anonymised org rank. Only the
                  caller's slice is returned — no other agent's identity is
                  exposed.
                properties:
                  data:
                    type: object
                    additionalProperties: true
                    properties:
                      window:
                        type: object
                        additionalProperties: true
                        description: The resolved lookback window the card covers.
                        properties:
                          from:
                            type: string
                            format: date-time
                          to:
                            type: string
                            format: date-time
                          period:
                            type: string
                            enum:
                              - day
                              - week
                              - month
                      rules_source:
                        type: string
                        enum:
                          - default
                        description: >-
                          Always `default` — the card is scored with the same
                          ruleset as the supervisor board so the two ranks can
                          never disagree.
                      me:
                        type: object
                        additionalProperties: true
                        description: >-
                          The agent's own slice of the org board. An agent with
                          no roster row for the window still gets a 200 with a
                          zeroed, `rank: null` card rather than a 404.
                        properties:
                          agentId:
                            type: string
                          agentName:
                            type:
                              - 'null'
                              - string
                            description: Null when the agent has no directory record.
                          rank:
                            type:
                              - 'null'
                              - integer
                            description: >-
                              1-based position on the full org board; null when
                              the agent is absent from it.
                          totalAgents:
                            type: integer
                            description: Size of the org board the rank is out of.
                          totalPoints:
                            type: number
                          breakdown:
                            type: array
                            description: Points contributed by each point rule.
                            items:
                              type: object
                              additionalProperties: true
                          badges:
                            type: array
                            description: Badges the agent earned in this window.
                            items:
                              type: object
                              additionalProperties: true
                          metrics:
                            type: object
                            additionalProperties: true
                            description: >-
                              The underlying KPIs the points were computed from.
                              Averages are null when the agent has no sample.
                          hasActivity:
                            type: boolean
                            description: >-
                              False when the agent has no scored activity in the
                              window — render an empty state rather than a zero
                              score.
                  meta:
                    type: object
                    properties:
                      request_id:
                        type: string
                        description: >-
                          Unique request identifier (also returned in
                          X-Request-Id header)
                      timestamp:
                        type: string
                        format: date-time
                        description: ISO 8601 UTC timestamp of the response
                    additionalProperties: true
                example:
                  data:
                    window:
                      from: '2026-08-12T09:00:00.000Z'
                      to: '2026-08-19T09:00:00.000Z'
                      period: week
                    rules_source: default
                    me:
                      agentId: user_2mN4zR7Ld
                      agentName: Dana Okafor
                      rank: 1
                      totalAgents: 24
                      totalPoints: 337
                      breakdown:
                        - ruleId: calls-volume
                          label: Calls handled
                          points: 236
                        - ruleId: qa-quality
                          label: QA score
                          points: 55
                        - ruleId: csat-satisfaction
                          label: Customer satisfaction
                          points: 26
                        - ruleId: aht-efficiency
                          label: Efficient handle time
                          points: 20
                      badges:
                        - id: top-performer
                          name: Top Performer
                          description: 'Ranked #1 on the leaderboard for this period.'
                          icon: trophy
                      metrics:
                        agentId: user_2mN4zR7Ld
                        agentName: Dana Okafor
                        callsHandled: 118
                        avgHandleSeconds: 264
                        qaCount: 7
                        avgQaScore: 92.14
                        csatCount: 31
                        avgCsat: 4.4
                      hasActivity: true
                  meta:
                    request_id: req_1a2b3c4d5e
                    timestamp: '2026-08-19T09:00:00.000Z'
        '400':
          $ref: '#/components/responses/StandardError'
        '401':
          $ref: '#/components/responses/StandardError'
        '403':
          $ref: '#/components/responses/StandardError'
        '404':
          $ref: '#/components/responses/StandardError'
        '422':
          $ref: '#/components/responses/StandardError'
        '429':
          $ref: '#/components/responses/RateLimitedResponse'
        '500':
          $ref: '#/components/responses/StandardError'
components:
  responses:
    StandardError:
      description: >-
        Standard error envelope. `error.code` is machine-readable; see the
        [error reference](https://docs.orbit.devotel.io/reference/error-codes)
        for the catalogue.
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                properties:
                  code:
                    type: string
                    description: Machine-readable error code (e.g. INVALID_PHONE_NUMBER)
                  message:
                    type: string
                    description: Human-readable error description
                  status:
                    type: integer
                    description: HTTP status code
                  details:
                    type: object
                    additionalProperties: true
                    description: Additional context about the error
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
                    description: Link to relevant error documentation
    RateLimitedResponse:
      description: >-
        Rate limit exceeded. Wait `error.retry_after` seconds (or read the
        `Retry-After` header) before retrying. Returned when the request would
        exceed the bucket identified by `X-RateLimit-Bucket`.
      headers:
        X-RateLimit-Limit:
          description: Total request quota for the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Remaining:
          description: Requests remaining in the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Reset:
          description: >-
            Absolute unix-epoch-seconds timestamp at which the current window
            resets.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Bucket:
          description: >-
            Name of the rate-limit bucket the request was bound by (e.g.
            `auth-write`, `money`, `agent-invoke`, or `custom:<max>/<window>`).
            Stripe-style — lets clients see which named cap they hit.
          schema:
            type: string
        RateLimit-Limit:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Limit`. Some SDKs read only this form.
          schema:
            type: integer
            minimum: 0
        RateLimit-Remaining:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Remaining`.
          schema:
            type: integer
            minimum: 0
        RateLimit-Reset:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror — delta
            seconds from now until the window resets (NOT epoch).
          schema:
            type: integer
            minimum: 0
        Retry-After:
          description: >-
            RFC 7231 §7.1.3 — number of seconds the client should wait before
            retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                  - retry_after
                properties:
                  code:
                    type: string
                    enum:
                      - RATE_LIMITED
                    description: >-
                      Always `RATE_LIMITED` — the global request-limiter 429.
                      Distinct from `RATE_LIMIT_EXCEEDED`, the live
                      per-recipient/per-tenant/per-resource frequency-cap 429
                      (not retired).
                  message:
                    type: string
                  status:
                    type: integer
                    enum:
                      - 429
                  retry_after:
                    type: integer
                    minimum: 1
                    description: >-
                      Seconds to wait before retrying. Mirrors `Retry-After`
                      header.
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: Dashboard JWT token from Clerk
    ApiKey:
      type: apiKey
      name: X-API-Key
      in: header
      description: Server-to-server API key (dv_live_sk_*)

````