curl --request GET \
--url https://api.orbit.devotel.io/api/v1/surveys/{id}/voc \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.orbit.devotel.io/api/v1/surveys/{id}/voc"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.orbit.devotel.io/api/v1/surveys/{id}/voc', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/surveys/{id}/voc",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/surveys/{id}/voc"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.orbit.devotel.io/api/v1/surveys/{id}/voc")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/surveys/{id}/voc")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"survey_id": "7a3b9c2e-1f4d-4b8a-9c2f-8d1e5f6a7b8c",
"filters": {
"channel": null,
"agent_id": null,
"team_id": null,
"segment_id": null
},
"sentiment": {
"positive": 120,
"neutral": 30,
"negative": 37
},
"themes": [
{
"theme": "shipping speed",
"mentions": 41,
"sentiment_delta": 0.6
}
],
"trend": [
{
"period": "2026-08-01T00:00:00.000Z",
"avg_score": 8.1,
"count": 22
}
],
"verbatims": [
{
"id": "sr_01J9",
"score": 9,
"comment": "Fast delivery, great support.",
"sentiment": "positive",
"themes": [
"shipping speed"
]
}
]
},
"meta": {
"request_id": "req_01J9Z8ABCDEF",
"timestamp": "2026-08-15T12:00:00.000Z"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "RATE_LIMITED",
"message": "<string>",
"status": 429,
"retry_after": 2
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}Voice-of-Customer analytics over verbatim comments — sentiment, themes, drivers, NPS trend over time. Optionally scoped by channel / agent_id / team_id / segment_id for per-breakout scorecards
Voice-of-Customer text analytics over the survey’s free-text verbatim comments: lexicon sentiment distribution, theme / topic extraction, per-theme driver deltas vs overall, an NPS / score trend over time, and a capped set of sentiment-/theme-tagged verbatims (hard-capped at 5000 rows). Scope by ?granularity= plus channel / agent_id / team_id / segment_id for a per-breakout scorecard. Read-only.
curl --request GET \
--url https://api.orbit.devotel.io/api/v1/surveys/{id}/voc \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.orbit.devotel.io/api/v1/surveys/{id}/voc"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.orbit.devotel.io/api/v1/surveys/{id}/voc', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/surveys/{id}/voc",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/surveys/{id}/voc"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.orbit.devotel.io/api/v1/surveys/{id}/voc")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/surveys/{id}/voc")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"survey_id": "7a3b9c2e-1f4d-4b8a-9c2f-8d1e5f6a7b8c",
"filters": {
"channel": null,
"agent_id": null,
"team_id": null,
"segment_id": null
},
"sentiment": {
"positive": 120,
"neutral": 30,
"negative": 37
},
"themes": [
{
"theme": "shipping speed",
"mentions": 41,
"sentiment_delta": 0.6
}
],
"trend": [
{
"period": "2026-08-01T00:00:00.000Z",
"avg_score": 8.1,
"count": 22
}
],
"verbatims": [
{
"id": "sr_01J9",
"score": 9,
"comment": "Fast delivery, great support.",
"sentiment": "positive",
"themes": [
"shipping speed"
]
}
]
},
"meta": {
"request_id": "req_01J9Z8ABCDEF",
"timestamp": "2026-08-15T12:00:00.000Z"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "RATE_LIMITED",
"message": "<string>",
"status": 429,
"retry_after": 2
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}Authorizations
Dashboard JWT token from Clerk
Headers
Sandbox opt-in for Clerk-session-authenticated requests — see Test mode explained for the full credential-header matrix and worked samples. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.
true, false Path Parameters
Response
Standard { data, meta } envelope. Survey id echo, applied filters, sentiment / theme / driver rollups, trend, and the verbatim sample.
Standard { data, meta } envelope. Survey id echo, applied filters, sentiment / theme / driver rollups, trend, and the verbatim sample.
Survey id echo, applied filters, sentiment / theme / driver rollups, trend, and the verbatim sample.
{
"survey_id": "7a3b9c2e-1f4d-4b8a-9c2f-8d1e5f6a7b8c",
"filters": {
"channel": null,
"agent_id": null,
"team_id": null,
"segment_id": null
},
"sentiment": {
"positive": 120,
"neutral": 30,
"negative": 37
},
"themes": [
{
"theme": "shipping speed",
"mentions": 41,
"sentiment_delta": 0.6
}
],
"trend": [
{
"period": "2026-08-01T00:00:00.000Z",
"avg_score": 8.1,
"count": 22
}
],
"verbatims": [
{
"id": "sr_01J9",
"score": 9,
"comment": "Fast delivery, great support.",
"sentiment": "positive",
"themes": ["shipping speed"]
}
]
}
Standard response metadata (request_id, timestamp).
{
"request_id": "req_01J9Z8ABCDEF",
"timestamp": "2026-08-15T12:00:00.000Z"
}