Voice-of-Customer analytics over verbatim comments — sentiment, themes, drivers, NPS trend over time. Optionally scoped by channel / agent_id / team_id / segment_id for per-breakout scorecards
Voice-of-Customer text analytics over the survey’s free-text verbatim comments: lexicon sentiment distribution, theme / topic extraction, per-theme driver deltas vs overall, an NPS / score trend over time, and a capped set of sentiment-/theme-tagged verbatims (hard-capped at 5000 rows). Scope by ?granularity= plus channel / agent_id / team_id / segment_id for a per-breakout scorecard. Read-only.
Authorizations
Dashboard JWT token from Clerk
Headers
Sandbox opt-in for Clerk-session-authenticated requests. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.
true, false Path Parameters
Response
Standard { data, meta } envelope. Survey id echo, applied filters, sentiment / theme / driver rollups, trend, and the verbatim sample.
Standard { data, meta } envelope. Survey id echo, applied filters, sentiment / theme / driver rollups, trend, and the verbatim sample.