> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a department voicemail box

> Creates a new department voicemail box scoped to the caller's organization. `name` MUST be unique within the org and is slug-shaped. Every `members[*]` id is validated against the org's user roster — leaked ids from other tenants are rejected with 422. Returns 201 with the created row.



## OpenAPI

````yaml /openapi.yaml post /api/v1/voice/voicemail-boxes/
openapi: 3.1.0
info:
  title: Devotel CPaaS API
  description: Orbit by Devotel — Communications Platform as a Service API
  version: 1.0.0
  contact:
    name: Devotel
    url: https://devotel.io
    email: support@devotel.io
  license:
    name: Proprietary
servers:
  - url: https://api.orbit.devotel.io
    description: Production
security:
  - Bearer: []
  - ApiKey: []
tags:
  - name: Messages
    description: >-
      Send and manage messages across all channels (SMS, WhatsApp, RCS, Email,
      Viber, etc.)
  - name: Fax
    description: >-
      List and track fax (MMS/T.38) transmissions on Telnyx-backed fax numbers
      (sending flows through the Messaging API)
  - name: Agents
    description: AI agent creation, configuration, and execution
  - name: Voice
    description: Voice calls, IVR, conferencing, and SIP trunking
  - name: OnCall
    description: On-call rotations and escalation policy planning for incident alerting
  - name: Webhooks
    description: Webhook endpoint management and delivery logs
  - name: Numbers
    description: Phone number search, provisioning, and configuration
  - name: Brand Identity
    description: >-
      Unified cross-channel brand trust posture (10DLC, toll-free, WhatsApp,
      RCS, branded calling, number KYC)
  - name: Contacts
    description: Contact management, segmentation, and lifecycle tracking
  - name: Campaigns
    description: Marketing campaign orchestration and analytics
  - name: Flows
    description: Automation flow builder and execution engine
  - name: Templates
    description: Message template management and approval workflows
  - name: Settings
    description: Organization, channel, and user preference settings
  - name: Verify
    description: OTP generation and verification across channels
  - name: Push
    description: Push notification delivery via FCM and APNs
  - name: Integrations
    description: Third-party service connections and OAuth management
  - name: CDP
    description: >-
      Customer Data Platform — activation surface (CRM object sync, streaming
      destinations, ad-audience activation)
  - name: Files
    description: >-
      Server-to-server media upload, listing, retrieval, and deletion
      (signed-URL backed)
  - name: Commerce
    description: >-
      Omnichannel conversational-commerce — persistent cart + checkout state
      machine, channel-agnostic hosted pay-by-link, native WhatsApp checkout,
      and AP2-style agent payment mandates.
  - name: Sync
    description: >-
      Real-time shared-state primitive (Twilio Sync parity) — Documents, Maps,
      Lists, and ephemeral Streams, with change events relayed over the
      /api/v1/ws/sync WebSocket gateway
paths:
  /api/v1/voice/voicemail-boxes/:
    post:
      tags:
        - Voice
      summary: Create a department voicemail box
      description: >-
        Creates a new department voicemail box scoped to the caller's
        organization. `name` MUST be unique within the org and is slug-shaped.
        Every `members[*]` id is validated against the org's user roster —
        leaked ids from other tenants are rejected with 422. Returns 201 with
        the created row.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - name
                - label
              additionalProperties: false
              properties:
                name:
                  type: string
                  pattern: ^[a-z0-9][a-z0-9_-]*$
                  minLength: 1
                  maxLength: 64
                  description: Slug-shape name; UNIQUE within the org.
                label:
                  type: string
                  minLength: 1
                  maxLength: 120
                members:
                  type: array
                  items:
                    type: string
                    minLength: 1
                  maxItems: 50
                  description: Initial roster of subscribed user ids (max 50).
                retention_days:
                  type:
                    - integer
                    - 'null'
                  minimum: 1
                  maximum: 2555
      responses:
        '201':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    required:
                      - id
                      - organization_id
                      - name
                      - label
                      - members
                      - created_at
                      - updated_at
                    properties:
                      id:
                        type: string
                        description: Box identifier (prefix `vmbox_*`).
                      organization_id:
                        type: string
                        description: Owning organization id.
                      name:
                        type: string
                        pattern: ^[a-z0-9][a-z0-9_-]*$
                        minLength: 1
                        maxLength: 64
                        description: >-
                          Slug-shape name (lowercase a-z / 0-9 / `_` / `-`;
                          first char alnum). UNIQUE within the organization.
                      label:
                        type: string
                        minLength: 1
                        maxLength: 120
                        description: Human-readable display label.
                      members:
                        type: array
                        items:
                          type: string
                        maxItems: 50
                        description: >-
                          User ids subscribed to this box. Each id MUST belong
                          to the same organization.
                      inbound_route_id:
                        type:
                          - 'null'
                          - string
                        description: >-
                          Optional FK back-ref from
                          `inbound_routes.config->>'boxId'`. Null when no
                          inbound route targets this box.
                      retention_days:
                        type:
                          - 'null'
                          - integer
                        minimum: 1
                        maximum: 2555
                        description: >-
                          Voicemail retention window in days (1..2555 — ~7
                          years). Null = inherit org default.
                      created_at:
                        type: string
                        format: date-time
                      updated_at:
                        type: string
                        format: date-time
components:
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: Dashboard JWT token from Clerk
    ApiKey:
      type: apiKey
      name: X-API-Key
      in: header
      description: Server-to-server API key (dv_live_sk_*)

````