> ## Documentation Index > Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt > Use this file to discover all available pages before exploring further. # Escalate voice call to video > Elevates a live voice call into a video room ("move to video"). Creates a room stamped with the originating call SID, returns the agent's host join token and media URL, and issues a public guest invite link for the remote party. Optionally delivers that link to the remote party by SMS. Returns 201. ## OpenAPI ````yaml /openapi.yaml post /api/v1/voice/call-escalation/video openapi: 3.1.0 info: title: Devotel CPaaS API description: Orbit by Devotel — Communications Platform as a Service API version: 1.0.0 contact: name: Devotel url: https://devotel.io email: support@devotel.io license: name: Proprietary servers: - url: https://api.orbit.devotel.io description: Production security: - Bearer: [] - ApiKey: [] tags: - name: Messages description: >- Send and manage messages across all channels (SMS, WhatsApp, RCS, Email, Viber, etc.) - name: Fax description: >- List and track fax (MMS/T.38) transmissions on Telnyx-backed fax numbers (sending flows through the Messaging API) - name: Agents description: AI agent creation, configuration, and execution - name: Voice description: Voice calls, IVR, conferencing, and SIP trunking - name: OnCall description: On-call rotations and escalation policy planning for incident alerting - name: Webhooks description: Webhook endpoint management and delivery logs - name: Numbers description: Phone number search, provisioning, and configuration - name: Brand Identity description: >- Unified cross-channel brand trust posture (10DLC, toll-free, WhatsApp, RCS, branded calling, number KYC) - name: Contacts description: Contact management, segmentation, and lifecycle tracking - name: Campaigns description: Marketing campaign orchestration and analytics - name: Flows description: Automation flow builder and execution engine - name: Templates description: Message template management and approval workflows - name: Settings description: Organization, channel, and user preference settings - name: Verify description: OTP generation and verification across channels - name: Push description: Push notification delivery via FCM and APNs - name: Integrations description: Third-party service connections and OAuth management - name: CDP description: >- Customer Data Platform — activation surface (CRM object sync, streaming destinations, ad-audience activation) - name: Files description: >- Server-to-server media upload, listing, retrieval, and deletion (signed-URL backed) - name: Commerce description: >- Omnichannel conversational-commerce — persistent cart + checkout state machine, channel-agnostic hosted pay-by-link, native WhatsApp checkout, and AP2-style agent payment mandates. - name: Sync description: >- Real-time shared-state primitive (Twilio Sync parity) — Documents, Maps, Lists, and ephemeral Streams, with change events relayed over the /api/v1/ws/sync WebSocket gateway paths: /api/v1/voice/call-escalation/video: post: tags: - Voice summary: Escalate voice call to video description: >- Elevates a live voice call into a video room ("move to video"). Creates a room stamped with the originating call SID, returns the agent's host join token and media URL, and issues a public guest invite link for the remote party. Optionally delivers that link to the remote party by SMS. Returns 201. requestBody: required: true content: application/json: schema: type: object required: - callSid additionalProperties: false properties: callSid: type: string minLength: 1 maxLength: 128 description: >- The live call leg being elevated. Stamped onto the created room so it stays traceable back to the originating call. callLogId: type: string minLength: 1 maxLength: 64 description: >- Optional call-log identifier, used to correlate the room back to the originating call. remotePartyNumber: type: string maxLength: 32 pattern: ^\+?[0-9]*$ description: >- E.164 number of the remote leg — used for room naming and, when `notifyRemoteParty` is true, the SMS notification destination. remotePartyName: type: string maxLength: 120 description: >- Display name of the remote leg (shown in the generated room name when present). roomName: type: string minLength: 1 maxLength: 200 description: >- Optional override for the created room's name (defaults to `Call with `). notifyRemoteParty: type: boolean default: false description: >- When true, sends the guest join link to `remotePartyNumber` by SMS. Requires `remotePartyNumber` and `sipCredentialId`. sipCredentialId: type: string minLength: 1 maxLength: 64 description: >- SIP credential (extension) the notification SMS is sent FROM. Required only when `notifyRemoteParty` is true. responses: '201': description: Default Response content: application/json: schema: type: object required: - data - meta properties: data: type: object required: - call_sid - room_id - room_sid - host - guest - remote_party_notification properties: call_sid: type: string description: The originating call SID. room_id: type: string description: The created video room id. room_sid: type: string description: The created video room SID. host: type: object required: - token - ws_url - identity description: >- Host (agent) join material — connect the local UA directly. properties: token: type: string description: Host join token. ws_url: type: string description: Media server WebSocket URL. identity: type: string description: Host participant identity. guest: type: object required: - invite_token - join_url - expires_at description: Remote-party guest join material. properties: invite_token: type: string description: Guest invite token. join_url: type: string description: Public guest join URL for the remote party. expires_at: type: string format: date-time description: When the guest invite expires. remote_party_notification: type: string enum: - sent - failed - not_requested description: >- Outcome of the optional remote-party SMS notification. `not_requested` when `notifyRemoteParty` was omitted/false; `failed` is non-blocking (the agent still receives the guest link). meta: type: object properties: request_id: type: string timestamp: type: string format: date-time components: securitySchemes: Bearer: type: http scheme: bearer bearerFormat: JWT description: Dashboard JWT token from Clerk ApiKey: type: apiKey name: X-API-Key in: header description: Server-to-server API key (dv_live_sk_*) ````