> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# List the stock voice-prompt library

> Returns the curated, ready-made IVR/ACD prompt catalog (hold/wait, queue position, agent-unavailable, transfer, after-hours, callback-offer) with pre-synthesized multi-language copy. Filterable by `category` / `search`; pass `locale` to fold each prompt to a single resolved string. Operators apply a chosen prompt's text to a queue via the existing announcement / TTS config.



## OpenAPI

````yaml /openapi.yaml get /api/v1/voice/stock-prompts
openapi: 3.1.0
info:
  title: Devotel CPaaS API
  description: Orbit by Devotel — Communications Platform as a Service API
  version: 1.0.0
  contact:
    name: Devotel
    url: https://devotel.io
    email: support@devotel.io
  license:
    name: Proprietary
servers:
  - url: https://api.orbit.devotel.io
    description: Production
security:
  - Bearer: []
  - ApiKey: []
tags:
  - name: Messages
    description: >-
      Send and manage messages across all channels (SMS, WhatsApp, RCS, Email,
      Viber, etc.)
  - name: Agents
    description: AI agent creation, configuration, and execution
  - name: Voice
    description: Voice calls, IVR, conferencing, and SIP trunking
  - name: Webhooks
    description: Webhook endpoint management and delivery logs
  - name: Numbers
    description: Phone number search, provisioning, and configuration
  - name: Contacts
    description: Contact management, segmentation, and lifecycle tracking
  - name: Campaigns
    description: Marketing campaign orchestration and analytics
  - name: Flows
    description: Automation flow builder and execution engine
  - name: Templates
    description: Message template management and approval workflows
  - name: Settings
    description: Organization, channel, and user preference settings
  - name: Verify
    description: OTP generation and verification across channels
  - name: Push
    description: Push notification delivery via FCM and APNs
  - name: Telegram
    description: >-
      Telegram bring-your-own-bot channel: connect a bot, verify a chat against
      the shared sandbox bot, and read unified channel state. Production sends
      go through the Messaging API.
  - name: USSD
    description: >-
      Menu-driven USSD for feature phones: define a menu tree, simulate session
      steps, and host the tenant-scoped aggregator callback.
  - name: Integrations
    description: Third-party service connections and OAuth management
  - name: Files
    description: >-
      Server-to-server media upload, listing, retrieval, and deletion
      (signed-URL backed)
  - name: Messaging Services
    description: >-
      Twilio MessagingService-parity containers bundling sender pool, opt-out
      list, inbound webhook, and sticky-sender/geomatch flags
  - name: Sender Pools
    description: >-
      Group sending numbers into pools with a selection strategy (sticky /
      round-robin / random) for outbound sends
  - name: Opt-Out Lists
    description: >-
      Per-list STOP / HELP / START keyword sets and auto-response copy (Twilio
      Advanced Opt-Out parity)
  - name: SMPP
    description: Tenant BYO-SMPP bind credentials and upstream termination carriers
  - name: Commerce
    description: >-
      Unified omnichannel conversational-commerce: cart/checkout state machine,
      cross-channel payment reconciliation, hosted pay-by-link, native WhatsApp
      checkout, and agentic-checkout payment mandates
  - name: Orby
    description: >-
      In-dashboard Orby operator assistant: streamed assistant turns,
      conversation threads, product knowledge-base search, and the tool-action
      approval gate. Available to signed-in operators only (dashboard session
      auth — API-key requests are rejected).
paths:
  /api/v1/voice/stock-prompts:
    get:
      tags:
        - Voice
      summary: List the stock voice-prompt library
      description: >-
        Returns the curated, ready-made IVR/ACD prompt catalog (hold/wait, queue
        position, agent-unavailable, transfer, after-hours, callback-offer) with
        pre-synthesized multi-language copy. Filterable by `category` /
        `search`; pass `locale` to fold each prompt to a single resolved string.
        Operators apply a chosen prompt's text to a queue via the existing
        announcement / TTS config.
      parameters:
        - schema:
            type: string
            enum:
              - hold
              - queue_position
              - agent_unavailable
              - transfer
              - after_hours
              - callback_offer
          in: query
          name: category
          required: false
          description: Filter to one contact-center moment.
        - schema:
            type: string
            enum:
              - en
              - es
              - fr
              - de
              - pt
          in: query
          name: locale
          required: false
          description: Fold each prompt to a single resolved string for this locale.
        - schema:
            type: string
            minLength: 1
            maxLength: 120
          in: query
          name: search
          required: false
          description: Case-insensitive match against id / title / description.
        - name: X-Test-Mode
          in: header
          required: false
          description: >-
            Sandbox opt-in for Clerk-session-authenticated requests. Set to
            `true` to route the call through the test-mode pipeline: no real
            provider delivery, no credits deducted, response `meta.test_mode:
            true`. **Ignored for live API keys (`dv_live_sk_*`)** —
            server-to-server clients must use a test-prefixed key
            (`dv_test_sk_*`) to exercise sandbox. Test-prefixed keys
            unconditionally enable sandbox regardless of this header.
          schema:
            type: string
            enum:
              - 'true'
              - 'false'
      responses:
        '200':
          description: Successful response.
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                  - meta
                properties:
                  data:
                    type: object
                    required:
                      - categories
                      - locales
                      - defaultLocale
                      - prompts
                    properties:
                      categories:
                        type: array
                        items:
                          type: string
                          enum:
                            - hold
                            - queue_position
                            - agent_unavailable
                            - transfer
                            - after_hours
                            - callback_offer
                      locales:
                        type: array
                        items:
                          type: string
                          enum:
                            - en
                            - es
                            - fr
                            - de
                            - pt
                      defaultLocale:
                        type: string
                      prompts:
                        type: array
                        items:
                          type: object
                          required:
                            - id
                            - category
                            - title
                            - description
                            - variables
                            - recommendedVoice
                            - text
                          properties:
                            id:
                              type: string
                              pattern: ^[a-z0-9-]+$
                            category:
                              type: string
                              enum:
                                - hold
                                - queue_position
                                - agent_unavailable
                                - transfer
                                - after_hours
                                - callback_offer
                            title:
                              type: string
                            description:
                              type: string
                            variables:
                              type: array
                              items:
                                type: string
                            recommendedVoice:
                              type: string
                              enum:
                                - neutral
                                - warm
                                - formal
                            text:
                              type: object
                              description: >-
                                Pre-synthesized copy per locale. `en` is always
                                present; other locales fall back to `en` on
                                resolution.
                              additionalProperties:
                                type: string
                            locale:
                              type: string
                              enum:
                                - en
                                - es
                                - fr
                                - de
                                - pt
                              description: >-
                                Present only when the request supplied
                                `?locale=`.
                            resolvedText:
                              type: string
                              description: >-
                                Present only when `?locale=` was supplied — the
                                prompt text for that locale with unfilled
                                `{{variables}}` left literal.
                  meta:
                    type: object
                    properties:
                      request_id:
                        type: string
                      timestamp:
                        type: string
                        format: date-time
        '400':
          $ref: '#/components/responses/StandardError'
        '401':
          $ref: '#/components/responses/StandardError'
        '403':
          $ref: '#/components/responses/StandardError'
        '404':
          $ref: '#/components/responses/StandardError'
        '422':
          $ref: '#/components/responses/StandardError'
        '429':
          $ref: '#/components/responses/RateLimitedResponse'
        '500':
          $ref: '#/components/responses/StandardError'
components:
  responses:
    StandardError:
      description: >-
        Standard error envelope. `error.code` is machine-readable; see the
        [error reference](https://docs.orbit.devotel.io/reference/error-codes)
        for the catalogue.
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                properties:
                  code:
                    type: string
                    description: Machine-readable error code (e.g. INVALID_PHONE_NUMBER)
                  message:
                    type: string
                    description: Human-readable error description
                  status:
                    type: integer
                    description: HTTP status code
                  details:
                    type: object
                    additionalProperties: true
                    description: Additional context about the error
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
                    description: Link to relevant error documentation
    RateLimitedResponse:
      description: >-
        Rate limit exceeded. Wait `error.retry_after` seconds (or read the
        `Retry-After` header) before retrying. Returned when the request would
        exceed the bucket identified by `X-RateLimit-Bucket`.
      headers:
        X-RateLimit-Limit:
          description: Total request quota for the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Remaining:
          description: Requests remaining in the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Reset:
          description: >-
            Absolute unix-epoch-seconds timestamp at which the current window
            resets.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Bucket:
          description: >-
            Name of the rate-limit bucket the request was bound by (e.g.
            `auth-write`, `money`, `agent-invoke`, or `custom:<max>/<window>`).
            Stripe-style — lets clients see which named cap they hit.
          schema:
            type: string
        RateLimit-Limit:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Limit`. Some SDKs read only this form.
          schema:
            type: integer
            minimum: 0
        RateLimit-Remaining:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Remaining`.
          schema:
            type: integer
            minimum: 0
        RateLimit-Reset:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror — delta
            seconds from now until the window resets (NOT epoch).
          schema:
            type: integer
            minimum: 0
        Retry-After:
          description: >-
            RFC 7231 §7.1.3 — number of seconds the client should wait before
            retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                  - retry_after
                properties:
                  code:
                    type: string
                    enum:
                      - RATE_LIMITED
                    description: >-
                      Always `RATE_LIMITED` — the global request-limiter 429.
                      Distinct from `RATE_LIMIT_EXCEEDED`, the live
                      per-recipient/per-tenant/per-resource frequency-cap 429
                      (not retired).
                  message:
                    type: string
                  status:
                    type: integer
                    enum:
                      - 429
                  retry_after:
                    type: integer
                    minimum: 1
                    description: >-
                      Seconds to wait before retrying. Mirrors `Retry-After`
                      header.
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: Dashboard JWT token from Clerk
    ApiKey:
      type: apiKey
      name: X-API-Key
      in: header
      description: Server-to-server API key (dv_live_sk_*)

````