> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Update a wallboard alarm rule

> Updates an existing wallboard alarm rule. At least one field is required; send `queue_id` as null to make the rule tenant-wide. Returns 404 when the id is unknown; 409 when the new shape collides with another rule. Scoped on `voice:write`.



## OpenAPI

````yaml /openapi.yaml patch /api/v1/voice/wallboard/alarm-rules/{ruleId}
openapi: 3.1.0
info:
  title: Devotel CPaaS API
  description: Orbit by Devotel — Communications Platform as a Service API
  version: 1.0.0
  contact:
    name: Devotel
    url: https://devotel.io
    email: support@devotel.io
  license:
    name: Proprietary
servers:
  - url: https://api.orbit.devotel.io
    description: Production
security:
  - Bearer: []
  - ApiKey: []
tags:
  - name: Messages
    description: >-
      Send and manage messages across all channels (SMS, WhatsApp, RCS, Email,
      Viber, etc.)
  - name: Agents
    description: AI agent creation, configuration, and execution
  - name: Voice
    description: Voice calls, IVR, conferencing, and SIP trunking
  - name: Webhooks
    description: Webhook endpoint management and delivery logs
  - name: Numbers
    description: Phone number search, provisioning, and configuration
  - name: Contacts
    description: Contact management, segmentation, and lifecycle tracking
  - name: Campaigns
    description: Marketing campaign orchestration and analytics
  - name: Flows
    description: Automation flow builder and execution engine
  - name: Templates
    description: Message template management and approval workflows
  - name: Settings
    description: Organization, channel, and user preference settings
  - name: Verify
    description: OTP generation and verification across channels
  - name: Push
    description: Push notification delivery via FCM and APNs
  - name: Telegram
    description: >-
      Telegram bring-your-own-bot channel: connect a bot, verify a chat against
      the shared sandbox bot, and read unified channel state. Production sends
      go through the Messaging API.
  - name: USSD
    description: >-
      Menu-driven USSD for feature phones: define a menu tree, simulate session
      steps, and host the tenant-scoped aggregator callback.
  - name: Integrations
    description: Third-party service connections and OAuth management
  - name: Files
    description: >-
      Server-to-server media upload, listing, retrieval, and deletion
      (signed-URL backed)
  - name: Messaging Services
    description: >-
      Twilio MessagingService-parity containers bundling sender pool, opt-out
      list, inbound webhook, and sticky-sender/geomatch flags
  - name: Sender Pools
    description: >-
      Group sending numbers into pools with a selection strategy (sticky /
      round-robin / random) for outbound sends
  - name: Opt-Out Lists
    description: >-
      Per-list STOP / HELP / START keyword sets and auto-response copy (Twilio
      Advanced Opt-Out parity)
  - name: SMPP
    description: Tenant BYO-SMPP bind credentials and upstream termination carriers
  - name: Commerce
    description: >-
      Unified omnichannel conversational-commerce: cart/checkout state machine,
      cross-channel payment reconciliation, hosted pay-by-link, native WhatsApp
      checkout, and agentic-checkout payment mandates
  - name: Orby
    description: >-
      In-dashboard Orby operator assistant: streamed assistant turns,
      conversation threads, product knowledge-base search, and the tool-action
      approval gate. Available to signed-in operators only (dashboard session
      auth — API-key requests are rejected).
paths:
  /api/v1/voice/wallboard/alarm-rules/{ruleId}:
    patch:
      tags:
        - Voice
      summary: Update a wallboard alarm rule
      description: >-
        Updates an existing wallboard alarm rule. At least one field is
        required; send `queue_id` as null to make the rule tenant-wide. Returns
        404 when the id is unknown; 409 when the new shape collides with another
        rule. Scoped on `voice:write`.
      parameters:
        - schema:
            type: string
            minLength: 1
          in: path
          name: ruleId
          required: true
          description: Rule id (wbalarm_*).
        - name: X-Test-Mode
          in: header
          required: false
          description: >-
            Sandbox opt-in for Clerk-session-authenticated requests. Set to
            `true` to route the call through the test-mode pipeline: no real
            provider delivery, no credits deducted, response `meta.test_mode:
            true`. **Ignored for live API keys (`dv_live_sk_*`)** —
            server-to-server clients must use a test-prefixed key
            (`dv_test_sk_*`) to exercise sandbox. Test-prefixed keys
            unconditionally enable sandbox regardless of this header.
          schema:
            type: string
            enum:
              - 'true'
              - 'false'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              minProperties: 1
              description: >-
                At least one field required (queue_id / name / metric /
                comparator / threshold / duration_seconds / channel / enabled).
              properties:
                queue_id:
                  anyOf:
                    - type: string
                      minLength: 1
                    - type: 'null'
                  description: >-
                    Queue scope. Omitted or null = tenant-wide rule applying to
                    every queue.
                name:
                  type: string
                  minLength: 1
                  maxLength: 120
                metric:
                  type: string
                  enum:
                    - waiting
                    - longest_wait
                    - avg_wait
                    - predicted_wait
                    - agents_available
                    - agents_total
                    - service_level
                    - abandoned_rate
                comparator:
                  type: string
                  enum:
                    - gt
                    - gte
                    - lt
                    - lte
                    - eq
                threshold:
                  type: number
                duration_seconds:
                  type: integer
                  minimum: 0
                  maximum: 86400
                  description: >-
                    Sustained breach window in seconds — 0 fires on the first
                    breaching tick.
                channel:
                  type: string
                  enum:
                    - sse
                    - sse+notification
                    - webhook
                    - email
                enabled:
                  type: boolean
        description: >-
          At least one field required (queue_id / name / metric / comparator /
          threshold / duration_seconds / channel / enabled).
      responses:
        '200':
          description: Successful response.
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                additionalProperties: true
                properties:
                  data:
                    type: object
                    additionalProperties: true
                    properties:
                      id:
                        type: string
                        description: Rule id (wbalarm_*).
                      queue_id:
                        anyOf:
                          - type: string
                          - type: 'null'
                        description: Queue id, or null on a tenant-wide rule.
                      queue_name:
                        anyOf:
                          - type: string
                          - type: 'null'
                        description: >-
                          Resolved queue display name (LEFT JOIN) — null when
                          the rule is tenant-wide.
                      name:
                        type: string
                      metric:
                        type: string
                        enum:
                          - waiting
                          - longest_wait
                          - avg_wait
                          - predicted_wait
                          - agents_available
                          - agents_total
                          - service_level
                          - abandoned_rate
                      comparator:
                        type: string
                        enum:
                          - gt
                          - gte
                          - lt
                          - lte
                          - eq
                      threshold:
                        type: number
                      duration_seconds:
                        type: integer
                        minimum: 0
                        maximum: 86400
                        description: >-
                          Sustained breach window in seconds — 0 fires on the
                          first breaching tick.
                      channel:
                        type: string
                        enum:
                          - sse
                          - sse+notification
                          - webhook
                          - email
                      enabled:
                        type: boolean
                      created_by_user_id:
                        anyOf:
                          - type: string
                          - type: 'null'
                      created_at:
                        type: string
                        format: date-time
                      updated_at:
                        type: string
                        format: date-time
                    description: The updated rule row.
                  meta:
                    type: object
                    additionalProperties: true
                    properties:
                      request_id:
                        type: string
                      timestamp:
                        type: string
                        format: date-time
        '400':
          $ref: '#/components/responses/StandardError'
        '401':
          $ref: '#/components/responses/StandardError'
        '403':
          $ref: '#/components/responses/StandardError'
        '404':
          $ref: '#/components/responses/StandardError'
        '422':
          $ref: '#/components/responses/StandardError'
        '429':
          $ref: '#/components/responses/RateLimitedResponse'
        '500':
          $ref: '#/components/responses/StandardError'
components:
  responses:
    StandardError:
      description: >-
        Standard error envelope. `error.code` is machine-readable; see the
        [error reference](https://docs.orbit.devotel.io/reference/error-codes)
        for the catalogue.
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                properties:
                  code:
                    type: string
                    description: Machine-readable error code (e.g. INVALID_PHONE_NUMBER)
                  message:
                    type: string
                    description: Human-readable error description
                  status:
                    type: integer
                    description: HTTP status code
                  details:
                    type: object
                    additionalProperties: true
                    description: Additional context about the error
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
                    description: Link to relevant error documentation
    RateLimitedResponse:
      description: >-
        Rate limit exceeded. Wait `error.retry_after` seconds (or read the
        `Retry-After` header) before retrying. Returned when the request would
        exceed the bucket identified by `X-RateLimit-Bucket`.
      headers:
        X-RateLimit-Limit:
          description: Total request quota for the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Remaining:
          description: Requests remaining in the current window.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Reset:
          description: >-
            Absolute unix-epoch-seconds timestamp at which the current window
            resets.
          schema:
            type: integer
            minimum: 0
        X-RateLimit-Bucket:
          description: >-
            Name of the rate-limit bucket the request was bound by (e.g.
            `auth-write`, `money`, `agent-invoke`, or `custom:<max>/<window>`).
            Stripe-style — lets clients see which named cap they hit.
          schema:
            type: string
        RateLimit-Limit:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Limit`. Some SDKs read only this form.
          schema:
            type: integer
            minimum: 0
        RateLimit-Remaining:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror of
            `X-RateLimit-Remaining`.
          schema:
            type: integer
            minimum: 0
        RateLimit-Reset:
          description: >-
            draft-ietf-httpapi-ratelimit-headers no-prefix mirror — delta
            seconds from now until the window resets (NOT epoch).
          schema:
            type: integer
            minimum: 0
        Retry-After:
          description: >-
            RFC 7231 §7.1.3 — number of seconds the client should wait before
            retrying.
          schema:
            type: integer
            minimum: 1
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: object
                required:
                  - code
                  - message
                  - status
                  - retry_after
                properties:
                  code:
                    type: string
                    enum:
                      - RATE_LIMITED
                    description: >-
                      Always `RATE_LIMITED` — the global request-limiter 429.
                      Distinct from `RATE_LIMIT_EXCEEDED`, the live
                      per-recipient/per-tenant/per-resource frequency-cap 429
                      (not retired).
                  message:
                    type: string
                  status:
                    type: integer
                    enum:
                      - 429
                  retry_after:
                    type: integer
                    minimum: 1
                    description: >-
                      Seconds to wait before retrying. Mirrors `Retry-After`
                      header.
              meta:
                type: object
                properties:
                  request_id:
                    type: string
                  timestamp:
                    type: string
                    format: date-time
                  docs_url:
                    type: string
                    format: uri
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: Dashboard JWT token from Clerk
    ApiKey:
      type: apiKey
      name: X-API-Key
      in: header
      description: Server-to-server API key (dv_live_sk_*)

````