> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Deliver feedback from the dialog

> What happens when the dashboard Feedback dialog posts here, and what the delivery confirmation tells the caller.

## Deliver feedback from the dialog

The dashboard's Feedback dialog posts every in-app product note here. The dialog's three categories (`idea`, `issue`, `other`) and free-text message travel as JSON, and two optional fields carry the reading context: `pagePath` (the screen the customer was on) and `locale` (the active dashboard language). Your API key identifies the submitter; the endpoint resolves their name and organization so the reply routed to the Devotel feedback inbox reads as a person, not an anonymous log line.

The message is dispatched as a transactional email with the submitter's address set as reply-to, and the response carries a `delivered` flag so the dialog renders the right confirmation.

<ResponseExample>
  ```json 200 theme={null}
  {
    "data": {
      "delivered": true
    },
    "meta": {
      "request_id": "req_feedback",
      "timestamp": "2026-08-01T12:00:00.000Z"
    }
  }
  ```
</ResponseExample>

`delivered: false` means transactional email is not configured on the account — the dashboard falls back to a copy / mail-client hand-off instead of claiming a delivery that never happened. Either way the same `[ data, meta ]` envelope holds.