> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# SessionReplay API

> SessionReplay endpoints exposed by the Devotel CPaaS API

# SessionReplay API

SessionReplay endpoints exposed by the Devotel CPaaS API

**Base path:** `/api/v1/session-replay`

**Endpoint count:** 5

***

### List recent session-replay recordings

<Note>
  `GET /api/v1/session-replay`
</Note>

Returns the most recent session-replay recordings captured across the tenant's conversations as lightweight summaries (no event payloads). The inbox 'Session replays' panel lists these so an agent can pick one to play back.

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/session-replay" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel-orbit/node'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/session-replay', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/session-replay", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/session-replay", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/session-replay')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/session-replay');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Get a session-replay recording for playback

<Note>
  `GET /api/v1/session-replay/{conversationId}`
</Note>

Returns the full rrweb event stream stamped on the conversation (metadata.session\_replay), or null when no recording exists. The agent's rrweb-player consumes `session_replay.events` to replay the customer's web session.

<ParamField path="conversationId" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel-orbit/node'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Get a session replay's frustration-signal timeline

<Note>
  `GET /api/v1/session-replay/frustration/{conversationId}`
</Note>

Returns the chronological frustration-signal timeline for one recorded session — each signal carries its type (rage\_click / dead\_click / error\_click / u\_turn), the event timestamp, click coordinates where known, and a short detail. The replay player renders a marker per signal on the scrubber. The full recording is analysed end-to-end, so signals are captured even in long sessions.

<ParamField path="conversationId" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/session-replay/frustration/{conversationId}" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel-orbit/node'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/session-replay/frustration/{conversationId}', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/session-replay/frustration/{conversationId}", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/session-replay/frustration/{conversationId}", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/session-replay/frustration/{conversationId}')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/session-replay/frustration/{conversationId}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### List high-friction session replays ranked by frustration

<Note>
  `GET /api/v1/session-replay/frustration/sessions`
</Note>

Scans recent session-replay recordings, derives per-session frustration signals (rage clicks, dead clicks, error clicks, and rapid back-navigation u-turns) from the recorded events, and returns the sessions with any friction ordered by frustration score (highest first). The ranked list scores each recording quickly for triage; open a session to analyse the full recording and see its complete signal timeline.

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/session-replay/frustration/sessions" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel-orbit/node'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/session-replay/frustration/sessions', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/session-replay/frustration/sessions", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/session-replay/frustration/sessions", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/session-replay/frustration/sessions')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/session-replay/frustration/sessions');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Delete a session-replay recording

<Note>
  `DELETE /api/v1/session-replay/{conversationId}`
</Note>

Removes the session-replay recording from the conversation (metadata.session\_replay), leaving the conversation + messages intact. Idempotent. Use for privacy / right-to-erasure requests.

<ParamField path="conversationId" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X DELETE "https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel-orbit/node'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}', {
      method: 'DELETE',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.delete("https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("DELETE", "https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}')
    req = Net::HTTP::Delete.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/session-replay/{conversationId}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***