> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbit.devotel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice API

> Outbound and inbound voice calling, transcripts, and analytics

# Voice API

Outbound and inbound voice calling, transcripts, and analytics

**Base path:** `/api/v1/voice`

**Endpoint count:** 17

***

### List agent-guided call scripts for a queue

<Note>
  `GET /api/v1/voice/queues/{id}/scripts`
</Note>

Returns every active script attached to the queue, ordered by `name` ascending. Used by the agent console at call-bridge time to render the scripted-prompts panel.

<ParamField path="id" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Get one queue script with its sections

<Note>
  `GET /api/v1/voice/queues/{id}/scripts/{scriptId}`
</Note>

Returns the script row plus the full section tree (sorted by `sort_order`). The agent console renders this client-side at call-bridge time.

<ParamField path="id" type="string" required>
  —
</ParamField>

<ParamField path="scriptId" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### List tenant skill catalog

<Note>
  `GET /api/v1/voice/skill-catalog`
</Note>

Returns every active skill in the tenant's catalog ordered by slug. Drives the softphone autocomplete + queue + agent edit forms. Use `?includeInactive=true` for the admin catalog editor's tombstone view.

<ParamField query="includeInactive" type="string (enum: true|false)">
  When `true`, includes soft-deleted (is\_active=false) rows. Default false.
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/voice/skill-catalog" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/skill-catalog', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/voice/skill-catalog", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/voice/skill-catalog", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/skill-catalog')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/skill-catalog');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### List department voicemail boxes

<Note>
  `GET /api/v1/voice/voicemail-boxes/`
</Note>

Returns a page of department voicemail boxes owned by the caller's organization, ordered by `name` ascending. Each box carries its member roster and optional `inbound_route_id` back-ref. The list is cursor-paginated: a request returns at most `limit` boxes (default 50), and `meta.pagination` reports whether more pages remain.

<ParamField query="cursor" type="string">
  Opaque cursor for the next page. Pass `meta.pagination.cursor` from the previous response to fetch the next page; omit for the first page.
</ParamField>

<ParamField query="limit" type="integer" default="50">
  Maximum boxes to return per page (1–100, default 50).
</ParamField>

<ResponseField name="meta.pagination.cursor" type="string | null">
  Cursor to pass as `cursor` to fetch the next page. `null` on the final page.
</ResponseField>

<ResponseField name="meta.pagination.has_more" type="boolean">
  `true` when more boxes remain beyond this page (fetch the next page with `cursor`); `false` on the final page.
</ResponseField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/?limit=50" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Get one department voicemail box

<Note>
  `GET /api/v1/voice/voicemail-boxes/{id}`
</Note>

Returns the box identified by `:id` when it belongs to the caller's organization. 404 if the id does not exist or belongs to another org.

<ParamField path="id" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X GET "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}" \
      -H "X-API-Key: dv_live_sk_your_key_here" 
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}', {
      method: 'GET',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
      },
    })
    console.log(await res.json())


    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    r = requests.get("https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}", headers=headers)
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("GET", "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}", nil)
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))

    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}')
    req = Net::HTTP::Get.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']


    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'GET');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),

    ]);

    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Mint a short-lived transcript SSE ticket

<Note>
  `POST /api/v1/voice/calls/{callId}/transcript/ticket`
</Note>

Returns a 60s single-use ticket bound to (tenant, call\_id) that the SSE client passes as `?ticket=` on `/transcript/stream`. Removes the need to put a long-lived API key on the SSE URL.

<ParamField path="callId" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X POST "https://api.orbit.devotel.io/api/v1/voice/calls/{callId}/transcript/ticket" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/calls/{callId}/transcript/ticket', {
      method: 'POST',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.post("https://api.orbit.devotel.io/api/v1/voice/calls/{callId}/transcript/ticket", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("POST", "https://api.orbit.devotel.io/api/v1/voice/calls/{callId}/transcript/ticket", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/calls/{callId}/transcript/ticket')
    req = Net::HTTP::Post.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/calls/{callId}/transcript/ticket');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Generate AI call summary

<Note>
  `POST /api/v1/voice/calls/{id}/summary`
</Note>

AI-generated structured summary; cached after first invocation.

<ParamField path="id" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X POST "https://api.orbit.devotel.io/api/v1/voice/calls/{id}/summary" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/calls/{id}/summary', {
      method: 'POST',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.post("https://api.orbit.devotel.io/api/v1/voice/calls/{id}/summary", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("POST", "https://api.orbit.devotel.io/api/v1/voice/calls/{id}/summary", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/calls/{id}/summary')
    req = Net::HTTP::Post.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/calls/{id}/summary');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Create a queue script

<Note>
  `POST /api/v1/voice/queues/{id}/scripts`
</Note>

Creates a new script optionally with its initial section tree. Sections are full-replace on subsequent PATCHes — there is no per-section CRUD surface.

<ParamField path="id" type="string" required>
  —
</ParamField>

<ParamField body="name" type="string" required>
  —
</ParamField>

<ParamField body="description" type="string | null">
  —
</ParamField>

<ParamField body="isActive" type="boolean">
  —
</ParamField>

<ParamField body="sections" type="object[]">
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X POST "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{
      "name": "string"
    }'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts', {
      method: 'POST',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({
      "name": "string"
    }),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.post("https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts", headers=headers, json={
      "name": "string"
    })
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("POST", "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts", bytes.NewBuffer([]byte(`{
      "name": "string"
    }`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts')
    req = Net::HTTP::Post.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {
      "name": "string"
    }.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {
      "name": "string"
    }
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Create a tenant skill catalog row

<Note>
  `POST /api/v1/voice/skill-catalog`
</Note>

Creates a new skill row. Returns 201 with the created row. A second insert of the same active slug returns 409 `SKILL_SLUG_ALREADY_EXISTS`.

<ParamField body="slug" type="string" required>
  Lowercased + trimmed at the Zod boundary. UNIQUE per (org, slug) where is\_active=TRUE — a duplicate active slug returns 409 `SKILL_SLUG_ALREADY_EXISTS`.
</ParamField>

<ParamField body="label" type="string" required>
  —
</ParamField>

<ParamField body="description" type="string">
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X POST "https://api.orbit.devotel.io/api/v1/voice/skill-catalog" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{
      "slug": "string",
      "label": "string"
    }'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/skill-catalog', {
      method: 'POST',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({
      "slug": "string",
      "label": "string"
    }),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.post("https://api.orbit.devotel.io/api/v1/voice/skill-catalog", headers=headers, json={
      "slug": "string",
      "label": "string"
    })
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("POST", "https://api.orbit.devotel.io/api/v1/voice/skill-catalog", bytes.NewBuffer([]byte(`{
      "slug": "string",
      "label": "string"
    }`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/skill-catalog')
    req = Net::HTTP::Post.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {
      "slug": "string",
      "label": "string"
    }.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/skill-catalog');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {
      "slug": "string",
      "label": "string"
    }
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Create a department voicemail box

<Note>
  `POST /api/v1/voice/voicemail-boxes/`
</Note>

Creates a new department voicemail box scoped to the caller's organization. `name` MUST be unique within the org and is slug-shaped. Every `members[*]` id is validated against the org's user roster — leaked ids from other tenants are rejected with 422. Returns 201 with the created row.

<ParamField body="name" type="string" required>
  Slug-shape name; UNIQUE within the org.
</ParamField>

<ParamField body="label" type="string" required>
  —
</ParamField>

<ParamField body="members" type="string[]">
  Initial roster of subscribed user ids (max 50).
</ParamField>

<ParamField body="retention_days" type="integer | null">
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X POST "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{
      "name": "string",
      "label": "string"
    }'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/', {
      method: 'POST',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({
      "name": "string",
      "label": "string"
    }),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.post("https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/", headers=headers, json={
      "name": "string",
      "label": "string"
    })
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("POST", "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/", bytes.NewBuffer([]byte(`{
      "name": "string",
      "label": "string"
    }`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/')
    req = Net::HTTP::Post.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {
      "name": "string",
      "label": "string"
    }.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {
      "name": "string",
      "label": "string"
    }
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Update a department voicemail box

<Note>
  `PUT /api/v1/voice/voicemail-boxes/{id}`
</Note>

Partial update — only fields supplied in the body are written. `members` (when supplied) replaces the roster (not delta-merged); every id is re-validated against the org. Returns the persisted row.

<ParamField path="id" type="string" required>
  —
</ParamField>

<ParamField body="name" type="string">
  —
</ParamField>

<ParamField body="label" type="string">
  —
</ParamField>

<ParamField body="members" type="string[]">
  —
</ParamField>

<ParamField body="retention_days" type="integer | null">
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X PUT "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}', {
      method: 'PUT',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.put("https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("PUT", "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}')
    req = Net::HTTP::Put.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'PUT');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Update softphone in-call notes

<Note>
  `PATCH /api/v1/voice/calls/{id}/notes`
</Note>

Saves operator-typed notes onto call\_logs.metadata.notes. Auto-saved by the softphone widget every 5s and on hangup.

<ParamField path="id" type="string" required>
  —
</ParamField>

<ParamField body="notes" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X PATCH "https://api.orbit.devotel.io/api/v1/voice/calls/{id}/notes" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{
      "notes": "string"
    }'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/calls/{id}/notes', {
      method: 'PATCH',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({
      "notes": "string"
    }),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.patch("https://api.orbit.devotel.io/api/v1/voice/calls/{id}/notes", headers=headers, json={
      "notes": "string"
    })
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("PATCH", "https://api.orbit.devotel.io/api/v1/voice/calls/{id}/notes", bytes.NewBuffer([]byte(`{
      "notes": "string"
    }`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/calls/{id}/notes')
    req = Net::HTTP::Patch.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {
      "notes": "string"
    }.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/calls/{id}/notes');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {
      "notes": "string"
    }
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Update queue script metadata and sections

<Note>
  `PATCH /api/v1/voice/queues/{id}/scripts/{scriptId}`
</Note>

Partial update — only fields supplied are written. When `sections` is supplied it FULLY REPLACES the existing section tree (delete + insert in one transaction). Empty patch (no fields) returns 400.

<ParamField path="id" type="string" required>
  —
</ParamField>

<ParamField path="scriptId" type="string" required>
  —
</ParamField>

<ParamField body="name" type="string">
  —
</ParamField>

<ParamField body="description" type="string | null">
  —
</ParamField>

<ParamField body="isActive" type="boolean">
  —
</ParamField>

<ParamField body="sections" type="object[]">
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X PATCH "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}', {
      method: 'PATCH',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.patch("https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("PATCH", "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}')
    req = Net::HTTP::Patch.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Update a tenant skill catalog row

<Note>
  `PATCH /api/v1/voice/skill-catalog/{id}`
</Note>

Partial update of `label`, `description`, `isActive`. At least one field MUST be present. `description: null` clears the field; omission preserves it. Setting `isActive: false` soft-deletes the row.

<ParamField path="id" type="string" required>
  —
</ParamField>

<ParamField body="label" type="string">
  —
</ParamField>

<ParamField body="description" type="string | null">
  —
</ParamField>

<ParamField body="isActive" type="boolean">
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X PATCH "https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}', {
      method: 'PATCH',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.patch("https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("PATCH", "https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}')
    req = Net::HTTP::Patch.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Delete a queue script

<Note>
  `DELETE /api/v1/voice/queues/{id}/scripts/{scriptId}`
</Note>

Hard-deletes the script row (CASCADEs to sections via the FK). Returns 204 with no body on success; 404 if the script id does not belong to the queue.

<ParamField path="id" type="string" required>
  —
</ParamField>

<ParamField path="scriptId" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X DELETE "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}', {
      method: 'DELETE',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.delete("https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("DELETE", "https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}')
    req = Net::HTTP::Delete.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/queues/{id}/scripts/{scriptId}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Soft-delete a tenant skill catalog row

<Note>
  `DELETE /api/v1/voice/skill-catalog/{id}`
</Note>

Soft-deletes the skill by setting `is_active=false`. The historical row is preserved for analytics + audit; future writes referencing the slug will fail `assertSkillsRegistered`. Operators may re-create the slug with a fresh row (the partial unique excludes tombstones).

<ParamField path="id" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X DELETE "https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}', {
      method: 'DELETE',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.delete("https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("DELETE", "https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}')
    req = Net::HTTP::Delete.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/skill-catalog/{id}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***

### Delete a department voicemail box

<Note>
  `DELETE /api/v1/voice/voicemail-boxes/{id}`
</Note>

Removes the box. Captured voicemails with `box_id` pointing at this row are NOT deleted — they surface under the dashboard's `Archived / orphan box` group (matches user-deletion semantics for `assigned_user_id`). Returns 204 on success.

<ParamField path="id" type="string" required>
  —
</ParamField>

<RequestExample>
  <CodeGroup>
    ```bash cURL theme={null}
    curl -X DELETE "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}" \
      -H "X-API-Key: dv_live_sk_your_key_here" \
      -H "Content-Type: application/json" \
      -d '{}'
    ```

    ```typescript Node.js theme={null}
    import { Orbit } from '@devotel/orbit-sdk'

    const orbit = new Orbit({
      apiKey: process.env.ORBIT_API_KEY!,
    })

    const res = await fetch('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}', {
      method: 'DELETE',
      headers: {
        'X-API-Key': process.env.ORBIT_API_KEY!,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({}),
    })
    console.log(await res.json())
    ```

    ```python Python theme={null}
    import os, requests

    headers = {"X-API-Key": os.environ["ORBIT_API_KEY"]}
    headers["Content-Type"] = "application/json"
    r = requests.delete("https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}", headers=headers, json={})
    print(r.json())
    ```

    ```go Go theme={null}
    package main

    import (
    	"bytes"
    	"net/http"
    	"os"
    )

    func main() {
    	req, _ := http.NewRequest("DELETE", "https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}", bytes.NewBuffer([]byte(`{}`)))
    	req.Header.Set("X-API-Key", os.Getenv("ORBIT_API_KEY"))
    	req.Header.Set("Content-Type", "application/json")
    	http.DefaultClient.Do(req)
    }
    ```

    ```ruby Ruby theme={null}
    require 'net/http'
    require 'json'

    uri = URI('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}')
    req = Net::HTTP::Delete.new(uri)
    req['X-API-Key'] = ENV['ORBIT_API_KEY']
    req['Content-Type'] = 'application/json'
    req.body = {}.to_json
    res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |h| h.request(req) }
    puts res.body
    ```

    ```php PHP theme={null}
    <?php
    $ch = curl_init('https://api.orbit.devotel.io/api/v1/voice/voicemail-boxes/{id}');
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
      'X-API-Key: ' . getenv('ORBIT_API_KEY'),
      'Content-Type: application/json',
    ]);
    curl_setopt($ch, CURLOPT_POSTFIELDS, <<<JSON
    {}
    JSON);
    echo curl_exec($ch);
    ```
  </CodeGroup>
</RequestExample>

***