Teach an agent a fact about a contact
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"contact_id": "cont_8xk21p",
"fact": "Prefers email over phone and only takes calls after 2pm ET.",
"source": "manual"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory"
payload = {
"contact_id": "cont_8xk21p",
"fact": "Prefers email over phone and only takes calls after 2pm ET.",
"source": "manual"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
contact_id: 'cont_8xk21p',
fact: 'Prefers email over phone and only takes calls after 2pm ET.',
source: 'manual'
})
};
fetch('https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'contact_id' => 'cont_8xk21p',
'fact' => 'Prefers email over phone and only takes calls after 2pm ET.',
'source' => 'manual'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory"
payload := strings.NewReader("{\n \"contact_id\": \"cont_8xk21p\",\n \"fact\": \"Prefers email over phone and only takes calls after 2pm ET.\",\n \"source\": \"manual\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"contact_id\": \"cont_8xk21p\",\n \"fact\": \"Prefers email over phone and only takes calls after 2pm ET.\",\n \"source\": \"manual\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"contact_id\": \"cont_8xk21p\",\n \"fact\": \"Prefers email over phone and only takes calls after 2pm ET.\",\n \"source\": \"manual\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"item": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}Agents
Teach an agent a fact about a contact
Manually store a fact an agent should remember about a contact, so its retrieval layer treats it exactly like an auto-extracted memory. Supply contact_id and the free-text fact; control characters are stripped and a per-tenant facts-per-contact cap is enforced (a 409 is returned when the contact is already at the cap or has opted out). Requires an operator role (owner, admin, or developer).
POST
/
api
/
v1
/
agents
/
{agentId}
/
memory
Teach an agent a fact about a contact
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"contact_id": "cont_8xk21p",
"fact": "Prefers email over phone and only takes calls after 2pm ET.",
"source": "manual"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory"
payload = {
"contact_id": "cont_8xk21p",
"fact": "Prefers email over phone and only takes calls after 2pm ET.",
"source": "manual"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
contact_id: 'cont_8xk21p',
fact: 'Prefers email over phone and only takes calls after 2pm ET.',
source: 'manual'
})
};
fetch('https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'contact_id' => 'cont_8xk21p',
'fact' => 'Prefers email over phone and only takes calls after 2pm ET.',
'source' => 'manual'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory"
payload := strings.NewReader("{\n \"contact_id\": \"cont_8xk21p\",\n \"fact\": \"Prefers email over phone and only takes calls after 2pm ET.\",\n \"source\": \"manual\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"contact_id\": \"cont_8xk21p\",\n \"fact\": \"Prefers email over phone and only takes calls after 2pm ET.\",\n \"source\": \"manual\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/agents/{agentId}/memory")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"contact_id\": \"cont_8xk21p\",\n \"fact\": \"Prefers email over phone and only takes calls after 2pm ET.\",\n \"source\": \"manual\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"item": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}Authorizations
BearerApiKey
Dashboard JWT token from Clerk
Path Parameters
Body
application/json
Contact the fact is about.
Required string length:
1 - 200The free-text fact body to remember.
Required string length:
1 - 10000Where the fact originated; drives the dashboard badge.
Available options:
manual, conversation Optional importance weight (0..1). Defaults to 0.9 for manual teaches.
Required range:
0 <= x <= 1⌘I