Inbound Apple Messages for Business webhook
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/channels/amb/webhook \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"business_id": "apple:com.acme.store",
"conversation_id": "conv-9f2e1c87",
"message_type": "text",
"text": "Where is my order?",
"received_at": "2026-08-23T14:05:00.000Z"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/channels/amb/webhook"
payload = {
"business_id": "apple:com.acme.store",
"conversation_id": "conv-9f2e1c87",
"message_type": "text",
"text": "Where is my order?",
"received_at": "2026-08-23T14:05:00.000Z"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
business_id: 'apple:com.acme.store',
conversation_id: 'conv-9f2e1c87',
message_type: 'text',
text: 'Where is my order?',
received_at: '2026-08-23T14:05:00.000Z'
})
};
fetch('https://api.orbit.devotel.io/api/v1/channels/amb/webhook', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/channels/amb/webhook",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'business_id' => 'apple:com.acme.store',
'conversation_id' => 'conv-9f2e1c87',
'message_type' => 'text',
'text' => 'Where is my order?',
'received_at' => '2026-08-23T14:05:00.000Z'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/channels/amb/webhook"
payload := strings.NewReader("{\n \"business_id\": \"apple:com.acme.store\",\n \"conversation_id\": \"conv-9f2e1c87\",\n \"message_type\": \"text\",\n \"text\": \"Where is my order?\",\n \"received_at\": \"2026-08-23T14:05:00.000Z\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/channels/amb/webhook")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"business_id\": \"apple:com.acme.store\",\n \"conversation_id\": \"conv-9f2e1c87\",\n \"message_type\": \"text\",\n \"text\": \"Where is my order?\",\n \"received_at\": \"2026-08-23T14:05:00.000Z\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/channels/amb/webhook")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"business_id\": \"apple:com.acme.store\",\n \"conversation_id\": \"conv-9f2e1c87\",\n \"message_type\": \"text\",\n \"text\": \"Where is my order?\",\n \"received_at\": \"2026-08-23T14:05:00.000Z\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"accepted": true,
"persisted": true,
"message_id": "<string>"
},
"meta": {}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "RATE_LIMITED",
"message": "<string>",
"status": 429,
"retry_after": 2
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}Channels
Inbound Apple Messages for Business webhook
Receives inbound AMB messages (text, list-picker, form reply, time-picker, Apple Pay events) from Apple. Uses the Authorization: Bearer <jwt> header for HMAC verification per RFC 7515; the router performs a bounded cross-tenant candidate sweep over amb_business_registry and picks the tenant whose secret validates the JWS signing-input. Verified messages are persisted into the tenant inbox before this endpoint acknowledges with { accepted: true }. Persistence failures are logged but acknowledged (Apple retries aggressively on 4xx/5xx).
POST
/
api
/
v1
/
channels
/
amb
/
webhook
Inbound Apple Messages for Business webhook
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/channels/amb/webhook \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"business_id": "apple:com.acme.store",
"conversation_id": "conv-9f2e1c87",
"message_type": "text",
"text": "Where is my order?",
"received_at": "2026-08-23T14:05:00.000Z"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/channels/amb/webhook"
payload = {
"business_id": "apple:com.acme.store",
"conversation_id": "conv-9f2e1c87",
"message_type": "text",
"text": "Where is my order?",
"received_at": "2026-08-23T14:05:00.000Z"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
business_id: 'apple:com.acme.store',
conversation_id: 'conv-9f2e1c87',
message_type: 'text',
text: 'Where is my order?',
received_at: '2026-08-23T14:05:00.000Z'
})
};
fetch('https://api.orbit.devotel.io/api/v1/channels/amb/webhook', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/channels/amb/webhook",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'business_id' => 'apple:com.acme.store',
'conversation_id' => 'conv-9f2e1c87',
'message_type' => 'text',
'text' => 'Where is my order?',
'received_at' => '2026-08-23T14:05:00.000Z'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/channels/amb/webhook"
payload := strings.NewReader("{\n \"business_id\": \"apple:com.acme.store\",\n \"conversation_id\": \"conv-9f2e1c87\",\n \"message_type\": \"text\",\n \"text\": \"Where is my order?\",\n \"received_at\": \"2026-08-23T14:05:00.000Z\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/channels/amb/webhook")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"business_id\": \"apple:com.acme.store\",\n \"conversation_id\": \"conv-9f2e1c87\",\n \"message_type\": \"text\",\n \"text\": \"Where is my order?\",\n \"received_at\": \"2026-08-23T14:05:00.000Z\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/channels/amb/webhook")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"business_id\": \"apple:com.acme.store\",\n \"conversation_id\": \"conv-9f2e1c87\",\n \"message_type\": \"text\",\n \"text\": \"Where is my order?\",\n \"received_at\": \"2026-08-23T14:05:00.000Z\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"accepted": true,
"persisted": true,
"message_id": "<string>"
},
"meta": {}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "RATE_LIMITED",
"message": "<string>",
"status": 429,
"retry_after": 2
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"status": 123,
"details": {}
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z",
"docs_url": "<string>"
}
}Authorizations
BearerApiKey
Dashboard JWT token from Clerk
Headers
Legacy raw JWT (no Bearer prefix).
Apple message id header used as the persistence idempotency key when the body carries none.
Stripe-style idempotency token. Pass a stable, client-generated value (1-255 chars) to dedupe retries on transient timeouts. The same key+credential+path replays the original response for 24h on 2xx (5min on 4xx, 30s on 5xx). Returns 409 if a concurrent request with the same key is already in flight; replayed responses include the Idempotency-Replay: true response header.
Required string length:
1 - 255Sandbox opt-in for Clerk-session-authenticated requests — see Test mode explained for the full credential-header matrix and worked samples. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.
Available options:
true, false Body
application/json
Apple MSP webhook carrying one inbound message/event; authoring schema consumed by rawBody is a JSON string per the AMB MSP convention.
Apple MSP webhook carrying one inbound message/event; authoring schema consumed by rawBody is a JSON string per the AMB MSP convention.
Response
Acknowledgement envelope. accepted lets Apple stop retrying; persisted / message_id denote whether the inbound message landed in the tenant inbox (false when only a typing indicator was received or persistence failed).
Acknowledgement envelope. accepted lets Apple stop retrying; persisted / message_id denote whether the inbound message landed in the tenant inbox (false when only a typing indicator was received or persistence failed).