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GET
Get First Contact Resolution analytics

Authorizations

Authorization
string
header
required

Dashboard JWT token from Clerk

Path Parameters

id
string
required

Identifier of the agent to report FCR analytics for.

Query Parameters

days
enum<integer>
default:30

Rolling window length in days (7, 30, or 90).

Available options:
7,
30,
90
topics
integer
default:10

Maximum number of topics to cluster (1-20).

Response

200 - application/json

FCR rate and clustered topic breakdown for the window.

data
object
meta
object