Dialer API

The Dialer API runs outbound calling campaigns: preview, progressive, and predictive modes for human agents, plus agentless voice broadcast and AI-voice-agent dispatch. You create a campaign, attach contact lists, then either let the pacing engine dial (progressive / predictive) or pull the next contact yourself (preview). Live statistics, local-presence caller-ID coverage, and per-attempt dispositions round out the surface. Base path: /api/v1/dialer Authentication: API key (X-API-Key: dv_live_sk_…) or a Clerk session (Authorization: Bearer <token>). Scopes: read endpoints require dialer:read; create / update / delete endpoints require dialer:write. Response envelope: every endpoint returns { "data": …, "meta": { "request_id", "timestamp" } }. Errors return { "error": { "code", "message" } } (validation failures also carry error.issues).

Outbound calls placed by the dialer egress only through Orbit’s wholesale voice path. The caller ID you set on a campaign must be a number your account owns (or one you’ve verified) — a foreign number is rejected with 422 UNVERIFIED_CALLER_ID on both create and update.

Campaign modes

`mode`	Who handles the answered call	Pacing
`preview`	A human agent, after reviewing the contact	Agent pulls each contact via `GET /next-call`, then calls `POST /dial`.
`progressive`	A human agent	One live dial per ready agent. Server-paced.
`predictive`	A human agent	Over-dials by `pacing_ratio`, bounded by the FCC abandon ceiling. Server-paced.
`agentless`	No agent — plays `broadcast_message_url` and hangs up	Server-paced broadcast.

dispatch_mode is a second axis. The default human fronts the call with a live operator. voice_agent connects each answered leg to the AI voice agent named by voice_agent_id; those campaigns are paced by POST /campaigns/:id/batch-dispatch instead of the human-agent scheduler.

Create a campaign

POST /api/v1/dialer/campaigns

Scope: dialer:write. Created in draft status — activate it later with PATCH /campaigns/:id.

name

string

required

Human-readable campaign name. 1–200 characters.

mode

string

required

One of preview, progressive, predictive, agentless.

caller_id_e164

string

required

Caller ID presented on each dial, in E.164 format. Must be a number your account owns.

pacing_ratio

number

default:"1.2"

Predictive over-dial ratio. 0.8–3.0.

max_abandon_rate

number

default:"0.03"

Rolling abandon-rate ceiling. Greater than 0 and at most 0.03 (the FCC 3% cap). See FCC abandon-rate ceiling.

target_service_level_seconds

number

default:"20"

Predictive pacing target — seconds to answer. 5–120.

dispatch_mode

string

default:"human"

human or voice_agent. voice_agent requires voice_agent_id.

voice_agent_id

string

AI voice agent that answers each leg when dispatch_mode='voice_agent'. Must reference an existing, non-archived voice agent in your workspace.

concurrency_limit

number

default:"10"

Maximum simultaneous in-flight legs a single batch-dispatch invocation may originate. 1–200.

agent_skills_required

array

default:"[]"

Skills an agent must hold to take this campaign’s calls. Accepts a string array (["billing","french"]) or per-skill objects ([{ "skill": "billing", "min_level": 3, "weight": 2 }]).

caller_id_pool

array

default:"[]"

Rotation pool of E.164 numbers for local-presence dialing. Every entry must be a number your account owns. Required (non-empty) when caller_id_strategy is not single.

caller_id_strategy

string

default:"single"

single (always caller_id_e164), npa_match (present the pool number matching the lead’s area code), or round_robin.

broadcast_message_url

string

HTTPS audio URL played on answer in agentless mode. Required for agentless; rejected for every other mode.

voicemail_message_url

string

HTTPS audio URL dropped when answering-machine detection fires on an agent-driven dial. Not valid for agentless mode.

preview_decision_seconds

number

Per-campaign preview countdown the agent has to accept a contact. Only valid for preview mode; omit to use the platform default.

recording_enabled

boolean

default:"false"

Record calls on this campaign. Requires recording_consent_acknowledged: true in the same request.

Affirms you have authority to record and the two-party-consent disclaimer will play. Required when recording_enabled is true. Internal API-key callers cannot acknowledge on behalf of an operator (401).

amd_enabled

boolean

default:"false"

Request carrier answering-machine detection on each dial.

application_sid

string

Voice application (UUID) bound to answered legs.

retry_policy

object

default:"{}"

Per-outcome retry backoff keyed by outcome bucket (no_answer, busy, machine, machine_silence, failed). Each entry sets retry delays (60–86400s) and max_attempts (0–10). Empty {} keeps the platform’s uniform retry schedule.

campaign_script

object

Human-agent guided-dialog script (ordered sections plus per-disposition branches). Omit to store the canonical empty script { "version": 1, "sections": [], "branches": {} }.

metadata

object

default:"{}"

Arbitrary key-value pairs stored on the campaign.

cURL

curl -X POST "https://api.orbit.devotel.io/api/v1/dialer/campaigns" \
  -H "X-API-Key: dv_live_sk_your_key_here" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Q3 outbound — US East",
    "mode": "predictive",
    "caller_id_e164": "+12025551234",
    "pacing_ratio": 1.2,
    "max_abandon_rate": 0.03,
    "recording_enabled": true,
    "recording_consent_acknowledged": true
  }'

201 Created

{
  "data": {
    "id": "dcmp_abc",
    "name": "Q3 outbound — US East",
    "mode": "predictive",
    "status": "draft",
    "caller_id_e164": "+12025551234",
    "pacing_ratio": 1.2,
    "max_abandon_rate": 0.03,
    "dispatch_mode": "human",
    "concurrency_limit": 10,
    "caller_id_strategy": "single",
    "campaign_script": { "version": 1, "sections": [], "branches": {} },
    "recording_enabled": true,
    "recording_consent_acknowledged_at": "2026-06-18T12:00:00Z",
    "recording_consent_acknowledged_by": "user_123"
  },
  "meta": { "request_id": "req_abc123", "timestamp": "2026-06-18T12:00:00Z" }
}

Errors

Status	`error.code`	Cause
`401`	`RECORDING_CONSENT_REQUIRED`	`recording_consent_acknowledged: true` sent by a non-operator (API-key) caller.
`422`	`VALIDATION_ERROR`	Schema failure — `max_abandon_rate` above `0.03`, `agentless` without `broadcast_message_url`, `voice_agent` without `voice_agent_id`, unknown `voice_agent_id`, recording without consent.
`422`	`UNVERIFIED_CALLER_ID`	`caller_id_e164` or a `caller_id_pool` entry is a number your account doesn’t own and hasn’t verified as an outbound caller ID.
`503`	`TENANT_SCHEMA_INCOMPLETE`	Workspace not yet provisioned for the dialer.

List campaigns

GET /api/v1/dialer/campaigns

Scope: dialer:read. Cursor-paginated, newest first. Soft-deleted campaigns are excluded. Query parameters

Name	Type	Notes
`limit`	integer (1–100)	Default 20.
`cursor`	string	Opaque cursor from the previous response’s `next_cursor`.
`status`	string	Optional filter: `draft`, `active`, `paused`, `completed`, `aborted`. Unknown values are ignored (no filter).

Each row carries a bounded contacts_total / contacts_connected rollup. When a campaign’s contact count exceeds the scan cap, contacts_count_capped is true and the totals are a floor; the envelope’s contacts_count_capped_at reports where the count stops being exact.

{
  "data": {
    "items": [
      {
        "id": "dcmp_abc",
        "name": "Q3 outbound — US East",
        "mode": "predictive",
        "status": "active",
        "caller_id_e164": "+12025551234",
        "pacing_ratio": 1.2,
        "max_abandon_rate": 0.03,
        "abandon_rate_30d": 0.018,
        "contacts_total": 4120,
        "contacts_connected": 386,
        "contacts_count_capped": false,
        "campaign_script": { "version": 1, "sections": [], "branches": {} },
        "created_at": "2026-06-18T10:30:00Z"
      }
    ],
    "next_cursor": "MjAyNi0wNi0xOFQxMDozMDowMC4wMDBa",
    "has_more": false,
    "contacts_count_capped_at": 10000
  },
  "meta": { "request_id": "req_abc123", "timestamp": "2026-06-18T12:00:00Z" }
}

On a workspace that has never created a campaign — or one provisioned before the dialer shipped — this endpoint returns an empty list (items: []) rather than an error, so an empty-state UI renders cleanly.

Campaign stats summary

GET /api/v1/dialer/campaigns/stats

Scope: dialer:read. Totals across every non-deleted campaign — the source of truth for a dashboard KPI strip, independent of pagination. Query parameters

Name	Type	Notes
`tz`	string	IANA timezone (e.g. `America/New_York`) used for the `completed_today` day boundary. Defaults to `UTC`.

{
  "data": {
    "active": 3,
    "paused": 1,
    "completed_today": 2,
    "avg_abandon_rate": 0.021
  },
  "meta": { "request_id": "req_abc123", "timestamp": "2026-06-18T12:00:00Z" }
}

avg_abandon_rate is null when no active campaign carries a 30-day rate.

Get a campaign

GET /api/v1/dialer/campaigns/{id}

Scope: dialer:read. Returns the full campaign row; campaign_script is always the canonical shape. Errors

Status	`error.code`	Cause
`404`	`NOT_FOUND`	Campaign not found or soft-deleted.

Update a campaign

PATCH /api/v1/dialer/campaigns/{id}

Scope: dialer:write. Partial update — only the fields you send change. Accepts the same fields as create, plus status.

status

string

active, paused, completed, or aborted. aborted is the operator-initiated terminal state — once aborted, a campaign cannot be re-activated. Transitioning to active is blocked while your workspace’s compliance emergency-stop is engaged.

Nullable PATCH fields: voice_agent_id, voicemail_message_url, preview_decision_seconds, and call_script_id accept null to clear them. Sending caller_id_e164 or any caller_id_pool entry re-runs the ownership check. Sending retry_policy or campaign_script replaces the whole object.

cURL

# Activate a campaign
curl -X PATCH "https://api.orbit.devotel.io/api/v1/dialer/campaigns/dcmp_abc" \
  -H "X-API-Key: dv_live_sk_your_key_here" \
  -H "Content-Type: application/json" \
  -d '{ "status": "active" }'

Errors

Status	`error.code`	Cause
`401`	`RECORDING_CONSENT_REQUIRED`	`recording_consent_acknowledged: true` sent by a non-operator (API-key) caller. Recording a call needs an operator identity to attribute the acknowledgement to.
`403`	`ORG_COMPLIANCE_EMERGENCY_STOP`	Tried to activate while the workspace compliance kill switch is on.
`404`	`NOT_FOUND`	Campaign not found or soft-deleted.
`409`	`CAMPAIGN_ABORTED`	Tried to move `status` away from `aborted`. `aborted` is terminal — create a new campaign instead.
`409`	`RECORDING_CONSENT_REQUIRED`	Activating a campaign that records calls but has no consent acknowledgement on file. Send `recording_consent_acknowledged: true` in the same request.
`422`	`VALIDATION_ERROR`	Schema failure (same rules as create), e.g. `max_abandon_rate` above `0.03`, or a `voice_agent_id` that doesn’t reference an existing voice agent.
`422`	`UNVERIFIED_CALLER_ID`	A changed `caller_id_e164` or `caller_id_pool` entry is a number your account doesn’t own and hasn’t verified.
`422`	`VOICEMAIL_DROP_FORBIDDEN_AGENTLESS`	Set `voicemail_message_url` on an `agentless` campaign. Voicemail drop applies only to agent-driven modes; agentless campaigns use `broadcast_message_url`.
`422`	`VOICE_AGENT_MISSING`	The update would leave `dispatch_mode: 'voice_agent'` with no `voice_agent_id`. Set one in the same request, or switch `dispatch_mode` back to `human`.
`503`	`TENANT_SCHEMA_INCOMPLETE`	Workspace not yet provisioned for the dialer.

Soft-delete a campaign

DELETE /api/v1/dialer/campaigns/{id}

Scope: dialer:write. Soft-deletes the campaign and flips its pending contacts to archived. Terminal contacts (connected / failed / dnc / exhausted / wrong_number) are preserved untouched as a compliance audit trail. Campaign, lists, and contacts commit in one transaction. Errors

Status	`error.code`	Cause
`404`	`NOT_FOUND`	Campaign not found or already soft-deleted.
`409`	`DIALER_CAMPAIGN_IN_FLIGHT`	A contact is currently `dialing`. Pause the campaign, let live legs finish, then retry. `details.in_flight_contacts` returns the count.

List contact lists

GET /api/v1/dialer/campaigns/{id}/lists

Scope: dialer:read. Cursor-paginated. Each list carries total_contacts and a live contacts_dialing badge. Query parameters

Name	Type	Notes
`limit`	integer (1–100)	Default 20.
`cursor`	string	Opaque cursor from the previous response’s `next_cursor`.

{
  "data": {
    "items": [
      {
        "id": "dlst_abc",
        "name": "June leads — East",
        "total_contacts": 2000,
        "contacts_dialing": 4,
        "status": "active",
        "created_at": "2026-06-18T10:30:00Z",
        "updated_at": "2026-06-18T11:00:00Z"
      }
    ],
    "next_cursor": null,
    "has_more": false
  },
  "meta": { "request_id": "req_abc123", "timestamp": "2026-06-18T12:00:00Z" }
}

Upload a contact list

POST /api/v1/dialer/campaigns/{id}/lists

Scope: dialer:write. Attaches a new contact list to the campaign and enqueues its contacts.

name

string

required

List name. 1–200 characters.

contacts

array

required

Contacts to dial. At least one. Each entry: phone_e164 (required, E.164), display_name (optional, ≤200 chars), contact_id (optional, links to a CRM contact). Duplicate phone_e164 values within the upload are de-duplicated (first occurrence wins) and reported back.

max_attempts_per_contact

number

default:"5"

Maximum dial attempts before a contact is exhausted. 1–20.

cURL

curl -X POST "https://api.orbit.devotel.io/api/v1/dialer/campaigns/dcmp_abc/lists" \
  -H "X-API-Key: dv_live_sk_your_key_here" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "June leads — East",
    "max_attempts_per_contact": 5,
    "contacts": [
      { "phone_e164": "+14155552671", "display_name": "Jane Doe", "contact_id": "con_abc" }
    ]
  }'

Errors

Status	`error.code`	Cause
`404`	`NOT_FOUND`	Campaign not found or soft-deleted.
`422`	`VALIDATION_ERROR`	Empty `contacts`, more than the per-upload cap, or an invalid `phone_e164`.

Soft-delete a contact list

DELETE /api/v1/dialer/campaigns/{id}/lists/{listId}

Scope: dialer:write. Soft-deletes one list within the campaign. Pending contacts in the list flip to archived; terminal contacts are preserved as audit trail. Errors

Status	`error.code`	Cause
`404`	`NOT_FOUND`	List not found, not in this campaign, or already soft-deleted.
`409`	`DIALER_LIST_IN_FLIGHT`	A contact in the list is currently `dialing`.

Campaign live stats

GET /api/v1/dialer/campaigns/{id}/stats

Scope: dialer:read. Wallboard detail for one campaign: per-status contact breakdown, a 24-hour call-outcome rollup with average handle time, and a rolling 30-minute abandonment rate that mirrors what the pacing engine throttles against.

{
  "data": {
    "id": "dcmp_abc",
    "name": "Q3 outbound — US East",
    "mode": "predictive",
    "status": "active",
    "pacing_ratio": 1.2,
    "abandon_rate_30d": 0.018,
    "max_abandon_rate": 0.03,
    "contacts_pending": 1500,
    "contacts_dialing": 6,
    "contacts_connected": 386,
    "contacts_failed": 120,
    "contacts_dnc": 14,
    "contacts_timezone_blocked": 40,
    "contacts_exhausted": 80,
    "contacts_archived": 0,
    "contacts_callback_scheduled": 22,
    "contacts_wrong_number": 9,
    "contacts_total": 2177,
    "contacts_count_capped": false,
    "last_24h": {
      "calls_connected": 410,
      "calls_no_answer": 220,
      "calls_busy": 35,
      "calls_voicemail": 60,
      "calls_amd_detected": 18,
      "calls_abandoned": 7,
      "avg_handle_time_seconds": 142.4,
      "total_attempts": 750
    },
    "last_30m": {
      "abandoned_count": 1,
      "connected_count": 48,
      "abandon_rate_30m": 0.0208
    }
  },
  "meta": { "request_id": "req_abc123", "timestamp": "2026-06-18T12:00:00Z" }
}

avg_handle_time_seconds is null until a connected call has terminated. contacts_count_capped is true when the contact set exceeds the scan cap (the totals are then a floor). Errors

Status	`error.code`	Cause
`404`	`NOT_FOUND`	Campaign not found or soft-deleted.

Caller-ID coverage

GET /api/v1/dialer/campaigns/{id}/caller-id-coverage

Scope: dialer:read. Local-presence analytics for one campaign: which destination area codes (NPAs) your caller-ID pool can present locally, the rolling answer rate per destination NPA, and the highest-volume under-covered NPAs to add a local number for. Read-only; originates no calls. North American Numbering Plan (+1) numbers only. Errors

Status	`error.code`	Cause
`404`	`NOT_FOUND`	Campaign not found or soft-deleted.

Voice-agent campaign rollup

GET /api/v1/dialer/voice-agents/{agentId}/campaigns

Scope: dialer:read. Lists the dispatch_mode='voice_agent' campaigns bound to one AI voice agent, with a per-campaign contact and call-outcome rollup over a rolling window. Cursor-paginated (limit / cursor, next_cursor / has_more). Human-mode campaigns never appear here. The envelope discloses contacts_count_capped_at and rollup_window_days. Returns a zeroed rollup (campaign_count: 0) for an unprovisioned workspace rather than an error.

Submit a disposition

POST /api/v1/dialer/campaigns/{id}/dispositions

Scope: dialer:write. An agent submits the outcome of a dial attempt; the platform routes the contact’s lifecycle status from the disposition (for example do_not_call adds the number to your do-not-call list, callback_later reschedules the contact).

attempt_id

string

required

The call-attempt id returned when the dial leg was placed.

disposition

string

required

Agent-selected disposition string (1–100 chars). Matched case-insensitively against the disposition matrix.

callback_scheduled_at

string

ISO-8601 timestamp with offset. Required when the disposition reschedules a callback (callback_later / callback). Must be in the future and at most 90 days ahead.

notes

string

Free-form agent notes, up to 2000 characters.

The full disposition-to-status matrix and side effects (do-not-call writes, callback scheduling, connect-rate accounting) are documented on the Dialer Dispositions page. Errors

Status	`error.code`	Cause
`404`	`NOT_FOUND`	`attempt_id` not found in this campaign.
`422`	`VALIDATION_ERROR`	`callback_scheduled_at` missing on a callback disposition, in the past, or more than 90 days ahead.

Get the next contact (preview mode)

GET /api/v1/dialer/next-call?campaign_id=dcmp_abc

Scope: dialer:read. For preview-mode campaigns: atomically claims the next eligible contact so two agents polling at once never receive the same row. Progressive / predictive campaigns return 204 No Content — those are server-paced. A preview contact stuck dialing for more than five minutes (agent abandoned the tab) becomes re-claimable.

{
  "data": {
    "contact": {
      "id": "dlc_xyz",
      "phone_e164": "+14155552671",
      "display_name": "Jane Doe",
      "contact_id": "con_abc",
      "attempts": 0
    }
  },
  "meta": { "request_id": "req_abc123", "timestamp": "2026-06-18T12:00:00Z" }
}

204 No Content — the campaign is progressive or predictive (the pacing engine handles dialing). Errors

Status	`error.code`	Cause
`400`	`BAD_REQUEST`	`campaign_id` query parameter missing.
`404`	`NOT_FOUND`	Campaign not found or not `active`.

Place a preview dial

POST /api/v1/dialer/dial

Scope: dialer:write. Originates the dial leg for a contact the agent claimed via GET /next-call. Only valid for active preview campaigns; progressive / predictive campaigns dial through the pacing engine. Requires an authenticated operator — an API-key caller cannot dial on behalf of an agent (401 AGENT_REQUIRED).

campaign_id

string

required

The preview campaign to dial within.

contact_id

string

required

The contact (from GET /next-call) to dial.

Errors

Status	`error.code`	Cause
`401`	`AGENT_REQUIRED`	Called by a non-operator (API-key) caller.
`404`	`NOT_FOUND`	No active campaign, or the contact does not exist.
`409`	`WRONG_DIALER_MODE`	Campaign is not in preview mode (other modes dial via the pacing engine).
`409`	`CLAIM_NOT_HELD`	The contact is no longer in `dialing` state — re-fetch via `GET /next-call` first.
`422`	`VALIDATION_ERROR`	Missing `campaign_id` / `contact_id`.
`503`	`SERVICE_UNAVAILABLE`	The dialer’s voice control-plane application is not configured. Contact support.
`503`	`SOFTSWITCH_UNHEALTHY`	Outbound voice is failing above the health threshold; dispatch is paused and the contact claim is released. Re-fetch via `GET /next-call` to retry once it recovers.
`503`	`TENANT_SCHEMA_INCOMPLETE`	Workspace not yet provisioned for the dialer.

Batch-dispatch voice-agent legs

POST /api/v1/dialer/campaigns/{id}/batch-dispatch

Scope: dialer:write. Paces a dispatch_mode='voice_agent' campaign: originates up to the campaign’s concurrency_limit simultaneous AI-voice-agent legs. Each answered leg connects to the campaign’s voice_agent_id.

max_legs

number

Optional per-invocation cap on legs to originate. 1–200. Clamped to the campaign’s concurrency_limit (the effective cap is the smaller of the two).

A successful call returns one of three statuses:

202 Accepted — every claimed leg was originated.
207 Multi-Status — some legs originated and some failed. Inspect each legs[].ok for the per-leg result.
204 No Content — no eligible contacts were pending, so nothing was dispatched on this tick.

202 Accepted / 207 Multi-Status

{
  "data": {
    "campaign_id": "dcmp_abc",
    "voice_agent_id": "agt_xyz",
    "claimed": 10,
    "legs": [
      {
        "contact_id": "dlc_1",
        "attempt_id": "dialerAttempt_1",
        "jambonz_call_sid": "call_abc",
        "ok": true
      },
      {
        "contact_id": "dlc_2",
        "attempt_id": "dialerAttempt_2",
        "jambonz_call_sid": null,
        "ok": false,
        "error": "compliance_deferred:TCPA_DIALING_WINDOW_BLOCKED"
      }
    ]
  },
  "meta": { "request_id": "req_abc123", "timestamp": "2026-06-18T12:00:00Z" }
}

204 No Content — no pending contacts to dispatch on this tick. Errors

Status	`error.code`	Cause
`400`	`BAD_REQUEST`	Campaign id missing.
`404`	`NOT_FOUND`	Campaign not found.
`409`	`WRONG_DISPATCH_MODE`	Campaign’s `dispatch_mode` is not `voice_agent`. Human campaigns dial via `/dial` (preview) or the pacing engine (progressive / predictive).
`409`	`VOICE_AGENT_MISSING`	`dispatch_mode` is `voice_agent` but no `voice_agent_id` is set. PATCH one onto the campaign first.
`409`	`CAMPAIGN_NOT_ACTIVE`	Campaign status is not `active`. Activate it with `PATCH /campaigns/:id` before dispatching.
`422`	`VALIDATION_ERROR`	`max_legs` out of range.
`503`	`SERVICE_UNAVAILABLE`	The dialer’s voice control-plane application is not configured. Contact support.
`503`	`SOFTSWITCH_UNHEALTHY`	Outbound voice is failing above the health threshold; the batch is paused and every claimed contact is released back to pending.
`503`	`TENANT_SCHEMA_INCOMPLETE`	Workspace not yet provisioned for the dialer.

FCC abandon-rate ceiling

max_abandon_rate is capped at 0.03 (3%) per the FCC Telemarketing Sales Rule. Any create or update that sends a higher value is rejected with 422 VALIDATION_ERROR. The pacing engine also auto-flips a campaign to status: 'aborted' if its rolling 30-day abandon rate trips the ceiling. aborted is terminal and cannot be re-activated — review the abort reason and create a new campaign.

API Reference

All Endpoints

Dialer API

Dialer API

Campaign modes

Create a campaign

List campaigns

Campaign stats summary

Get a campaign

Update a campaign

Soft-delete a campaign

List contact lists

Upload a contact list

Soft-delete a contact list

Campaign live stats

Caller-ID coverage

Voice-agent campaign rollup

Submit a disposition

Get the next contact (preview mode)

Place a preview dial

Batch-dispatch voice-agent legs

FCC abandon-rate ceiling

See also

​Dialer API

​Campaign modes

​Create a campaign

​List campaigns

​Campaign stats summary

​Get a campaign

​Update a campaign

​Soft-delete a campaign

​List contact lists

​Upload a contact list

​Soft-delete a contact list

​Campaign live stats

​Caller-ID coverage

​Voice-agent campaign rollup

​Submit a disposition

​Get the next contact (preview mode)

​Place a preview dial

​Batch-dispatch voice-agent legs

​FCC abandon-rate ceiling

​See also

Dialer API

Campaign modes

Create a campaign

List campaigns

Campaign stats summary

Get a campaign

Update a campaign

Soft-delete a campaign

List contact lists

Upload a contact list

Soft-delete a contact list

Campaign live stats

Caller-ID coverage

Voice-agent campaign rollup

Submit a disposition

Get the next contact (preview mode)

Place a preview dial

Batch-dispatch voice-agent legs

FCC abandon-rate ceiling

See also