Opt a contact out of a channel
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/contacts/optouts \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"contact": "+14155550142",
"channel": "sms",
"reason": "Replied STOP to a marketing broadcast"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/contacts/optouts"
payload = {
"contact": "+14155550142",
"channel": "sms",
"reason": "Replied STOP to a marketing broadcast"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
contact: '+14155550142',
channel: 'sms',
reason: 'Replied STOP to a marketing broadcast'
})
};
fetch('https://api.orbit.devotel.io/api/v1/contacts/optouts', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/contacts/optouts",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'contact' => '+14155550142',
'channel' => 'sms',
'reason' => 'Replied STOP to a marketing broadcast'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/contacts/optouts"
payload := strings.NewReader("{\n \"contact\": \"+14155550142\",\n \"channel\": \"sms\",\n \"reason\": \"Replied STOP to a marketing broadcast\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/contacts/optouts")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"contact\": \"+14155550142\",\n \"channel\": \"sms\",\n \"reason\": \"Replied STOP to a marketing broadcast\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/contacts/optouts")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"contact\": \"+14155550142\",\n \"channel\": \"sms\",\n \"reason\": \"Replied STOP to a marketing broadcast\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "contact_01HZX8Y7QJK4M",
"channel": "sms",
"already_opted_out": true
},
"meta": {
"request_id": "req_01HZX9ABCDEF",
"timestamp": "2026-02-02T12:00:00.000Z"
}
}{
"data": {
"id": "contact_01HZX8Y7QJK4M",
"channel": "sms",
"already_opted_out": false
},
"meta": {
"request_id": "req_01HZX9ABCDEF",
"timestamp": "2026-02-02T12:00:00.000Z"
}
}Contacts
Opt a contact out of a channel
Record a consent withdrawal for one contact on one channel. Identify the contact by phone or email in contact; channel is normalised (trimmed + lower-cased) before validation and reason is stored on the consent trail. A genuine opt-out returns 201 and fans out the contact.opted_out webhook; a duplicate opt-out of an already-suppressed contact returns 200 with data.already_opted_out: true and is not re-audited.
POST
/
api
/
v1
/
contacts
/
optouts
Opt a contact out of a channel
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/contacts/optouts \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"contact": "+14155550142",
"channel": "sms",
"reason": "Replied STOP to a marketing broadcast"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/contacts/optouts"
payload = {
"contact": "+14155550142",
"channel": "sms",
"reason": "Replied STOP to a marketing broadcast"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
contact: '+14155550142',
channel: 'sms',
reason: 'Replied STOP to a marketing broadcast'
})
};
fetch('https://api.orbit.devotel.io/api/v1/contacts/optouts', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/contacts/optouts",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'contact' => '+14155550142',
'channel' => 'sms',
'reason' => 'Replied STOP to a marketing broadcast'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/contacts/optouts"
payload := strings.NewReader("{\n \"contact\": \"+14155550142\",\n \"channel\": \"sms\",\n \"reason\": \"Replied STOP to a marketing broadcast\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/contacts/optouts")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"contact\": \"+14155550142\",\n \"channel\": \"sms\",\n \"reason\": \"Replied STOP to a marketing broadcast\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/contacts/optouts")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"contact\": \"+14155550142\",\n \"channel\": \"sms\",\n \"reason\": \"Replied STOP to a marketing broadcast\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "contact_01HZX8Y7QJK4M",
"channel": "sms",
"already_opted_out": true
},
"meta": {
"request_id": "req_01HZX9ABCDEF",
"timestamp": "2026-02-02T12:00:00.000Z"
}
}{
"data": {
"id": "contact_01HZX8Y7QJK4M",
"channel": "sms",
"already_opted_out": false
},
"meta": {
"request_id": "req_01HZX9ABCDEF",
"timestamp": "2026-02-02T12:00:00.000Z"
}
}Authorizations
BearerApiKey
Dashboard JWT token from Clerk
Body
application/json
⌘I