Update a contact's channel consent preferences
curl --request PUT \
--url https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"preferences": {
"sms": "opted_out",
"email": "opted_in",
"whatsapp": "unknown"
}
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences"
payload = { "preferences": {
"sms": "opted_out",
"email": "opted_in",
"whatsapp": "unknown"
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({preferences: {sms: 'opted_out', email: 'opted_in', whatsapp: 'unknown'}})
};
fetch('https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'preferences' => [
'sms' => 'opted_out',
'email' => 'opted_in',
'whatsapp' => 'unknown'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences"
payload := strings.NewReader("{\n \"preferences\": {\n \"sms\": \"opted_out\",\n \"email\": \"opted_in\",\n \"whatsapp\": \"unknown\"\n }\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"preferences\": {\n \"sms\": \"opted_out\",\n \"email\": \"opted_in\",\n \"whatsapp\": \"unknown\"\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"preferences\": {\n \"sms\": \"opted_out\",\n \"email\": \"opted_in\",\n \"whatsapp\": \"unknown\"\n }\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "contact_01HZX8Y7QJK4M",
"channel_preferences": {
"sms": "opted_out",
"email": "opted_in",
"whatsapp": "unknown"
}
},
"meta": {
"request_id": "req_01HZX9MNOPQR",
"timestamp": "2026-02-02T12:00:00.000Z"
}
}Contacts
Update a contact's channel consent preferences
Update a contact’s per-channel consent preferences using the tri-state model (opted_in | opted_out | unknown). Accepts a partial map keyed by channel (sms, whatsapp, rcs, viber, email, voice) — only the channels supplied are changed. Alongside merging the legacy channel_preferences JSONB, each real transition writes an explicit consent_records row and emits the matching CONTACT_OPTED_IN / CONTACT_OPTED_OUT webhook, so the canonical consent audit trail and any subscriber mirror stay in sync.
PUT
/
api
/
v1
/
contacts
/
{id}
/
preferences
Update a contact's channel consent preferences
curl --request PUT \
--url https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"preferences": {
"sms": "opted_out",
"email": "opted_in",
"whatsapp": "unknown"
}
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences"
payload = { "preferences": {
"sms": "opted_out",
"email": "opted_in",
"whatsapp": "unknown"
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({preferences: {sms: 'opted_out', email: 'opted_in', whatsapp: 'unknown'}})
};
fetch('https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'preferences' => [
'sms' => 'opted_out',
'email' => 'opted_in',
'whatsapp' => 'unknown'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences"
payload := strings.NewReader("{\n \"preferences\": {\n \"sms\": \"opted_out\",\n \"email\": \"opted_in\",\n \"whatsapp\": \"unknown\"\n }\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"preferences\": {\n \"sms\": \"opted_out\",\n \"email\": \"opted_in\",\n \"whatsapp\": \"unknown\"\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/contacts/{id}/preferences")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"preferences\": {\n \"sms\": \"opted_out\",\n \"email\": \"opted_in\",\n \"whatsapp\": \"unknown\"\n }\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "contact_01HZX8Y7QJK4M",
"channel_preferences": {
"sms": "opted_out",
"email": "opted_in",
"whatsapp": "unknown"
}
},
"meta": {
"request_id": "req_01HZX9MNOPQR",
"timestamp": "2026-02-02T12:00:00.000Z"
}
}Authorizations
BearerApiKey
Dashboard JWT token from Clerk
Path Parameters
Body
application/json
Partial map of channel → consent state (opted_in | opted_out | unknown). Only the channels present are updated.
⌘I