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Evaluating carrier models

Carrier-model evaluations come down to one question: who holds the numbers and who controls the routing between them. On a single-tenant or multi-tenant aggregator, the vendor rents you capacity on its inventory; on Devotel Orbit the inventory lives in your account. This page gives you the checklist, a worked scoring table for the three carrier models, the surfaces to run the evaluation on, and an FAQ for deciding when the incumbent should stay.

1. Gaps buyers hit first

  • Single-carrier dependence. The incumbent terminates everything over one wholesale relationship, so a route problem is your problem and there is no second candidate to grade it against. Score how routing preference is expressed before you sign, not when the route degrades.
  • Opaque routing. You cannot see which carrier a send will take or what degraded it, because the vendor treats routing as its own layer rather than a policy you can read. A dry-run quote and live route scoring are the strongest screens on a vendor’s routing surface.
  • No port-out guarantee. The inventory lives in the vendor’s account, so leaving means a vendor-mediated ticket rather than a tenant-initiated port. Check the escape hatch on the vendor’s inventory page before you fill it.
Orbit closes these with tenant-owned surfaces: a numbers tree whose inventory lives in your account, a BYO carrier lifecycle whose routing preference is yours, and a self-serve port-out flow you run from your own dashboard.

2. Tenant-owned checklist rows

Score every candidate on three rows you can verify about any vendor:
  • Number ownership and ports. Inventory lives in the tenant’s own account, not a vendor-rented pool, and ports out on tenant initiation — the full numbers tree spanning inventory and export, per-country capability checks, lookup, and the lifecycle and status map every number moves through. The porting page covers the flow in and out of the vendor’s inventory.
  • BYO carrier and routing ownership. A carrier you operate attaches to your account as a policy preference you control — attach, health, LCR scoring, and detach are the tenant-owned BYO carrier lifecycle, and the message’s resolved sender is a policy object you own per the sender-resolution chain.
  • Auditability and consent. Every routing and inventory change that affects a tenant-owned sender resolves to an object in your account, and the per-recipient consent and suppression records bound to your senders live in the consent and suppression model you own.

3. Scored candidates

Score each candidate “yes / partial / no” per row, at the level of the published product surface; a blank cell reads as missing research, so mark “partial” or “no” instead of leaving one. Read the table as a starting hypothesis: re-score the rows against a live trial of each candidate on the surfaces below, and keep the incumbent honest by running it through the same checklist.

4. Evaluation surfaces

Ground every claim from a vendor on the same surfaces you would run Devotel Orbit against: Use the same surfaces for every candidate on your shortlist — the point of the checklist is that you own the verdict, wherever it lands.

5. When not to move — FAQ

Should we move off the incumbent? Not when the incumbent is winning on its own merits: a legacy aggregator contract priced below what a self-owned inventory would cost at your volume, whose integration is deep and whose replacement would burn a quarter of engineering time for no ownership gain, or a program trivial enough that ownership is not on the table. Run the checklist; if the ownership rows score “partial” on both sides, the move argument is weak. Do we have to give up the incumbent while we evaluate? No. Inventory, routing, and consent export are additive evaluation work: provision a sandbox key, run the checklist surfaces, and port a single number only after the scoring table confirms the ownership rows have moved. This page is one entry of the evaluating alternatives catalog — return there for the other capability-class checklists scored on the same template.