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Agent Marketplace

The Orbit Agent Marketplace offers production-ready agent templates for common use cases. Deploy a pre-built agent in minutes, then customize its behavior, tools, and knowledge base to fit your business.

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Browse Templates

curl https://api.orbit.devotel.io/api/v1/agents/marketplace \
  -H "X-API-Key: dv_live_sk_..."
Filter the catalog with the category, channel, search, and featured query parameters: 
curl "https://api.orbit.devotel.io/api/v1/agents/marketplace?category=customer_support&channel=whatsapp&featured=true" \
  -H "X-API-Key: dv_live_sk_..."
Fetch a single template by its slug: 
curl https://api.orbit.devotel.io/api/v1/agents/marketplace/help-desk \
  -H "X-API-Key: dv_live_sk_..."

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Available Templates

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Customer Support

TemplateDescriptionChannels
Help Desk AgentHandles FAQs, checks order status, escalates to humansSMS, WhatsApp, Voice
Returns & RefundsProcesses return requests and issues refundsSMS, WhatsApp
Technical SupportTroubleshoots common issues with step-by-step guidesWhatsApp, Voice

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Sales & Marketing

TemplateDescriptionChannels
Lead QualifierQualifies inbound leads with discovery questionsSMS, WhatsApp
Appointment SchedulerBooks meetings based on calendar availabilitySMS, WhatsApp, Voice
Product RecommenderSuggests products based on preferences and historyWhatsApp, RCS

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Operations

TemplateDescriptionChannels
Delivery TrackerProvides real-time order and shipment updatesSMS, WhatsApp
Survey AgentCollects customer feedback via conversational surveysSMS, WhatsApp
Reminder AgentSends and manages appointment reminders with confirmationsSMS, WhatsApp, Voice

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Deploy a Template

Install a marketplace template into your account by its slug. The template is forked into your org as a new, fully editable agent; name and description optionally override the template defaults: 
curl -X POST https://api.orbit.devotel.io/api/v1/agents/marketplace/help-desk/install \
  -H "X-API-Key: dv_live_sk_..." \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Acme Support Bot",
    "description": "Customer support bot for Acme Corp"
  }'

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Customize After Install

Every installed template is a fully editable agent. After installation you can:
  • Edit instructions — refine the agent’s personality and behavior
  • Add tools — connect to your CRM, helpdesk, or internal APIs
  • Upload knowledge — add product docs, FAQs, and policy documents
  • Adjust guardrails — set content filters and escalation rules
  • Modify channels — add or remove communication channels

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Publishing to the Marketplace

Build a reusable agent and share it with the Orbit community: 
curl -X POST https://api.orbit.devotel.io/api/v1/agents/marketplace/publish \
  -H "X-API-Key: dv_live_sk_..." \
  -H "Content-Type: application/json" \
  -d '{
    "slug": "my-custom-agent",
    "name": "My Custom Agent",
    "category": "customer_support",
    "description": "A brief description of what this agent does",
    "system_prompt": "You are a helpful assistant for ...",
    "channels": ["whatsapp", "sms"]
  }'
The slug must be kebab/underscore-cased and unique across the marketplace (a duplicate returns 409 Conflict). Submissions land with status: "pending" and are invisible to the public catalog until a moderator approves them.