Get a contact's per-channel reachability state
Return a per-channel snapshot for a contact used by the Inbox composer and Customer 360 — SMS carrier and opt-out state, the WhatsApp 24-hour session window (open or closed plus its expiry) and call-permission grant, voice reachability with the last call outcome and total talk time, and email reachability plus suppression and last open/click/bounce timestamps. Pass an optional conversation_id to scope the WhatsApp window probe to the exact thread the operator has open. Results are cached briefly server-side.
Authorizations
Dashboard JWT token from Clerk
Path Parameters
Query Parameters
Optional inbox conversation id to scope the WhatsApp 24h window probe to that thread.