Get per-agent containment & resolution summary
Joins conversation handoff and rubric-outcome data into containment %, escalation %, and resolution % per AI agent, plus org-wide totals — the headline numbers a CX buyer evaluates an AI agent on. Read-only, tenant-scoped, defaults to a trailing 30-day window.
Authorizations
Dashboard JWT token from Clerk
Query Parameters
Window start, ISO-8601 with offset. Defaults to 30 days before to. Range is capped at 365 days.
Window end, ISO-8601 with offset. Defaults to now.
Max agent rows returned in agents (1-200, default 50). Totals always cover every agent in the window, not just the returned page.
Response
Per-agent containment/escalation/resolution rates plus org-wide totals for the window.
The response is of type object.