Get per-agent percentile benchmarks
Enriches every agent with traffic (or the given agentIds) with its percentile, rank, and quartile band against the org population on each comparison KPI (containment, resolution, escalation, cost, revenue, margin). Use it to flag agents in the bottom quartile on any KPI. Read-only, tenant-scoped, defaults to a trailing 30-day window; agentIds is optional.
Authorizations
Dashboard JWT token from Clerk
Query Parameters
Window start, ISO-8601 with offset. Defaults to 30 days before to. Range is capped at 365 days.
Window end, ISO-8601 with offset. Defaults to now.
Comma-separated agent ids to benchmark (at most 200). Omit to benchmark every agent with traffic in the window.
Response
Per-agent benchmark rows (value, org average, percentile, rank, sample size, quartile band per metric) plus the metric catalogue and org-wide average.
The response is of type object.