Update conversation P&L config
curl --request PUT \
--url https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"human_agent_cost_per_hour_cents": 4500
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config"
payload = { "human_agent_cost_per_hour_cents": 4500 }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({human_agent_cost_per_hour_cents: 4500})
};
fetch('https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'human_agent_cost_per_hour_cents' => 4500
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config"
payload := strings.NewReader("{\n \"human_agent_cost_per_hour_cents\": 4500\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"human_agent_cost_per_hour_cents\": 4500\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"human_agent_cost_per_hour_cents\": 4500\n}"
response = http.request(request)
puts response.read_body{
"data": {
"human_agent_cost_per_hour_cents": 4500
},
"meta": {
"request_id": "req_01J8Z9K3P4Q5R6S7T8U9V0W1X2",
"timestamp": "2026-08-07T12:00:00.000Z"
}
}API Reference
Update conversation P&L config
Sets the fully-loaded human-agent labour rate (integer cents per hour) used to price handle time in the conversation-P&L cost-to-serve blend. Send null to clear the override and fall back to the platform default ($30/hr). An omitted field keeps its current value; the value is re-normalised on write, so an out-of-range or malformed rate is dropped rather than persisted. Requires an authenticated session; the write is scoped to your organization.
PUT
/
api
/
v1
/
insights
/
conversation-pnl
/
config
Update conversation P&L config
curl --request PUT \
--url https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"human_agent_cost_per_hour_cents": 4500
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config"
payload = { "human_agent_cost_per_hour_cents": 4500 }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({human_agent_cost_per_hour_cents: 4500})
};
fetch('https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'human_agent_cost_per_hour_cents' => 4500
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config"
payload := strings.NewReader("{\n \"human_agent_cost_per_hour_cents\": 4500\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"human_agent_cost_per_hour_cents\": 4500\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/insights/conversation-pnl/config")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"human_agent_cost_per_hour_cents\": 4500\n}"
response = http.request(request)
puts response.read_body{
"data": {
"human_agent_cost_per_hour_cents": 4500
},
"meta": {
"request_id": "req_01J8Z9K3P4Q5R6S7T8U9V0W1X2",
"timestamp": "2026-08-07T12:00:00.000Z"
}
}Authorizations
BearerApiKey
Dashboard JWT token from Clerk
Body
application/json
The body is of type object.
Response
200 - application/json
The saved, normalised labour-rate config.
The response is of type object.
⌘I