Bulk action
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/conversations/bulk \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"conversation_ids": [
"<string>"
],
"agent_id": "<string>",
"tags": [
"<string>"
]
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/conversations/bulk"
payload = {
"conversation_ids": ["<string>"],
"agent_id": "<string>",
"tags": ["<string>"]
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({conversation_ids: ['<string>'], agent_id: '<string>', tags: ['<string>']})
};
fetch('https://api.orbit.devotel.io/api/v1/conversations/bulk', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/conversations/bulk",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'conversation_ids' => [
'<string>'
],
'agent_id' => '<string>',
'tags' => [
'<string>'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/conversations/bulk"
payload := strings.NewReader("{\n \"conversation_ids\": [\n \"<string>\"\n ],\n \"agent_id\": \"<string>\",\n \"tags\": [\n \"<string>\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/conversations/bulk")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"conversation_ids\": [\n \"<string>\"\n ],\n \"agent_id\": \"<string>\",\n \"tags\": [\n \"<string>\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/conversations/bulk")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"conversation_ids\": [\n \"<string>\"\n ],\n \"agent_id\": \"<string>\",\n \"tags\": [\n \"<string>\"\n ]\n}"
response = http.request(request)
puts response.read_bodyConversations
Bulk action
Apply the same action (close / reopen / assign / add_tags / remove_tags) to up to 200 conversations in a single request. Returns per-id success/failure so the UI can surface partial-success outcomes.
POST
/
api
/
v1
/
conversations
/
bulk
Bulk action
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/conversations/bulk \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"conversation_ids": [
"<string>"
],
"agent_id": "<string>",
"tags": [
"<string>"
]
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/conversations/bulk"
payload = {
"conversation_ids": ["<string>"],
"agent_id": "<string>",
"tags": ["<string>"]
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({conversation_ids: ['<string>'], agent_id: '<string>', tags: ['<string>']})
};
fetch('https://api.orbit.devotel.io/api/v1/conversations/bulk', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/conversations/bulk",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'conversation_ids' => [
'<string>'
],
'agent_id' => '<string>',
'tags' => [
'<string>'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/conversations/bulk"
payload := strings.NewReader("{\n \"conversation_ids\": [\n \"<string>\"\n ],\n \"agent_id\": \"<string>\",\n \"tags\": [\n \"<string>\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/conversations/bulk")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"conversation_ids\": [\n \"<string>\"\n ],\n \"agent_id\": \"<string>\",\n \"tags\": [\n \"<string>\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/conversations/bulk")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"conversation_ids\": [\n \"<string>\"\n ],\n \"agent_id\": \"<string>\",\n \"tags\": [\n \"<string>\"\n ]\n}"
response = http.request(request)
puts response.read_bodyAuthorizations
BearerApiKey
Dashboard JWT token from Clerk
Body
application/json
Available options:
close, reopen, assign, add_tags, remove_tags Required array length:
1 - 200 elementsRequired for action=assign. Null to unassign.
Required for action=add_tags / remove_tags.
Maximum array length:
10Maximum string length:
20Response
200
Default Response
⌘I