Set conversation priority
Conversations
Set conversation priority
Set the manual-triage priority flag on a conversation. Accepts ‘low’ | ‘normal’ | ‘high’ | ‘urgent’ or null to clear. Writes the top-level conversations.priority column (tenant migration 454) so the queue-list filter/sort hits idx_conversations_priority rather than seq-scanning the metadata jsonb subfield. Distinct from POST /:id/escalate which also fans out Slack + email — PATCH /priority is the pure-flag set without notifications.
PATCH
Set conversation priority