Watch every live agent conversation in one feed
The unified human-in-the-loop oversight feed: every live (last 5 minutes) agent conversation across voice AND chat channels in one row set, annotated with pending tool approvals, un-consumed supervisor whispers, and the escalation / take-over state derived from its metadata. Rows needing a supervisor’s eyes flag needsAttention, and the feed is bounded (100 rows, indexed scan). Owner/admin/supervisor roles; this is the monitor half — act with GET detail + POST takeover/release below.
Authorizations
Dashboard JWT token from Clerk
Headers
Sandbox opt-in for Clerk-session-authenticated requests. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.
true, false Response
Successful response.