Create a queue disposition (wrap-up code) catalog row
Adds a wrap-up disposition code to the queue’s catalog. code is the immutable slug the softphone picker posts and must be unique across the queue’s ACTIVE rows — a duplicate returns 409 DISPOSITION_ALREADY_EXISTS (retire the old row first to reuse a slug). Returns 404 when the queue does not exist in the caller’s tenant.
Authorizations
Dashboard JWT token from Clerk
Headers
Stripe-style idempotency token. Pass a stable, client-generated value (1-255 chars) to dedupe retries on transient timeouts. The same key+credential+path replays the original response for 24h on 2xx (5min on 4xx, 30s on 5xx). Returns 409 if a concurrent request with the same key is already in flight; replayed responses include the Idempotency-Replay: true response header.
1 - 255Sandbox opt-in for Clerk-session-authenticated requests. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.
true, false Path Parameters
1 - 128Body
Immutable lowercase-ASCII slug the softphone picker posts. Unique across the queue's ACTIVE rows — a duplicate returns 409 DISPOSITION_ALREADY_EXISTS.
1 - 60^[a-z0-9_-]+$Human-readable picker label.
1 - 200Optional parent for a single level of nesting; must be a root disposition on the same queue.
Picker display order.
0 <= x <= 10000When true the picker renders the row as required before the agent can leave wrap-up.
Optional after-call-work note starter text. Omit for none — an explicit null is rejected on create (clear it via PATCH { noteTemplate: null }).
4096