Set or renew an agent skill certification
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/voice/skill-certifications \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/voice/skill-certifications"
payload = {
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
agentUserId: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
skill: '<string>',
level: 3,
certifiedUntil: '2023-11-07T05:31:56Z',
certifiedFrom: '2023-11-07T05:31:56Z'
})
};
fetch('https://api.orbit.devotel.io/api/v1/voice/skill-certifications', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/voice/skill-certifications",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'agentUserId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'skill' => '<string>',
'level' => 3,
'certifiedUntil' => '2023-11-07T05:31:56Z',
'certifiedFrom' => '2023-11-07T05:31:56Z'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/voice/skill-certifications"
payload := strings.NewReader("{\n \"agentUserId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"skill\": \"<string>\",\n \"level\": 3,\n \"certifiedUntil\": \"2023-11-07T05:31:56Z\",\n \"certifiedFrom\": \"2023-11-07T05:31:56Z\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/voice/skill-certifications")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"agentUserId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"skill\": \"<string>\",\n \"level\": 3,\n \"certifiedUntil\": \"2023-11-07T05:31:56Z\",\n \"certifiedFrom\": \"2023-11-07T05:31:56Z\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/voice/skill-certifications")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"agentUserId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"skill\": \"<string>\",\n \"level\": 3,\n \"certifiedUntil\": \"2023-11-07T05:31:56Z\",\n \"certifiedFrom\": \"2023-11-07T05:31:56Z\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"isExpired": true,
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z",
"createdAt": "2023-11-07T05:31:56Z",
"updatedAt": "2023-11-07T05:31:56Z"
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}Voice
Set or renew an agent skill certification
Issues or renews a certification (idempotent UPSERT on agent+skill). Returns the persisted window. Use this to extend a certifiedUntil before it lapses.
POST
/
api
/
v1
/
voice
/
skill-certifications
Set or renew an agent skill certification
curl --request POST \
--url https://api.orbit.devotel.io/api/v1/voice/skill-certifications \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z"
}
'import requests
url = "https://api.orbit.devotel.io/api/v1/voice/skill-certifications"
payload = {
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
agentUserId: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
skill: '<string>',
level: 3,
certifiedUntil: '2023-11-07T05:31:56Z',
certifiedFrom: '2023-11-07T05:31:56Z'
})
};
fetch('https://api.orbit.devotel.io/api/v1/voice/skill-certifications', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/voice/skill-certifications",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'agentUserId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'skill' => '<string>',
'level' => 3,
'certifiedUntil' => '2023-11-07T05:31:56Z',
'certifiedFrom' => '2023-11-07T05:31:56Z'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/voice/skill-certifications"
payload := strings.NewReader("{\n \"agentUserId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"skill\": \"<string>\",\n \"level\": 3,\n \"certifiedUntil\": \"2023-11-07T05:31:56Z\",\n \"certifiedFrom\": \"2023-11-07T05:31:56Z\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.orbit.devotel.io/api/v1/voice/skill-certifications")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"agentUserId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"skill\": \"<string>\",\n \"level\": 3,\n \"certifiedUntil\": \"2023-11-07T05:31:56Z\",\n \"certifiedFrom\": \"2023-11-07T05:31:56Z\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/voice/skill-certifications")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"agentUserId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"skill\": \"<string>\",\n \"level\": 3,\n \"certifiedUntil\": \"2023-11-07T05:31:56Z\",\n \"certifiedFrom\": \"2023-11-07T05:31:56Z\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"isExpired": true,
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z",
"createdAt": "2023-11-07T05:31:56Z",
"updatedAt": "2023-11-07T05:31:56Z"
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}Authorizations
BearerApiKey
Dashboard JWT token from Clerk
Body
application/json
Idempotent UPSERT on (agentUserId, skill). certifiedUntil: null = never expires. The skill must be registered in the tenant's active catalog (422 UNKNOWN_SKILL otherwise).
Idempotent UPSERT on (agentUserId, skill). certifiedUntil: null = never expires. The skill must be registered in the tenant's active catalog (422 UNKNOWN_SKILL otherwise).
⌘I