Update a wallboard alarm rule
Updates an existing wallboard alarm rule. At least one field is required; send queue_id as null to make the rule tenant-wide. Returns 404 when the id is unknown; 409 when the new shape collides with another rule. Scoped on voice:write.
Authorizations
Dashboard JWT token from Clerk
Headers
Sandbox opt-in for Clerk-session-authenticated requests. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.
true, false Path Parameters
Rule id (wbalarm_*).
1Body
At least one field required (queue_id / name / metric / comparator / threshold / duration_seconds / channel / enabled).
At least one field required (queue_id / name / metric / comparator / threshold / duration_seconds / channel / enabled).
Queue scope. Omitted or null = tenant-wide rule applying to every queue.
11 - 120waiting, longest_wait, avg_wait, predicted_wait, agents_available, agents_total, service_level, abandoned_rate gt, gte, lt, lte, eq Sustained breach window in seconds — 0 fires on the first breaching tick.
0 <= x <= 86400sse, sse+notification, webhook, email