Revoke an agent skill certification
curl --request DELETE \
--url https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"isExpired": true,
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z",
"createdAt": "2023-11-07T05:31:56Z",
"updatedAt": "2023-11-07T05:31:56Z"
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}Voice
Revoke an agent skill certification
Immediately lapses the certification (sets certifiedUntil to now) so the agent drops off any queue requiring the skill at the next dispatch. The row is preserved (an absent row would read as ‘never expires’).
DELETE
/
api
/
v1
/
voice
/
skill-certifications
/
{id}
Revoke an agent skill certification
curl --request DELETE \
--url https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.orbit.devotel.io/api/v1/voice/skill-certifications/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agentUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"skill": "<string>",
"isExpired": true,
"level": 3,
"certifiedUntil": "2023-11-07T05:31:56Z",
"certifiedFrom": "2023-11-07T05:31:56Z",
"createdAt": "2023-11-07T05:31:56Z",
"updatedAt": "2023-11-07T05:31:56Z"
},
"meta": {
"request_id": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}⌘I