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POST
Extend the caller's current wrap-up (after-call work) window

Authorizations

Authorization
string
header
required

Dashboard JWT token from Clerk

Headers

Idempotency-Key
string

Stripe-style idempotency token. Pass a stable, client-generated value (1-255 chars) to dedupe retries on transient timeouts. The same key+credential+path replays the original response for 24h on 2xx (5min on 4xx, 30s on 5xx). Returns 409 if a concurrent request with the same key is already in flight; replayed responses include the Idempotency-Replay: true response header.

Required string length: 1 - 255
X-Test-Mode
enum<string>

Sandbox opt-in for Clerk-session-authenticated requests — see Test mode explained for the full credential-header matrix and worked samples. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.

Available options:
true,
false

Body

application/json
delta_seconds
integer
required

Seconds to ADD on top of the queue's base wrap-up budget and any prior extension in this window (1..600).

Required range: 1 <= x <= 600
reason_code
enum<string>
required

Why the extension is needed; recorded in the agent state history so adherence reports can segment extended after-call work.

Available options:
disposition,
notes,
crm_entry,
consult,
other

Response

Standard error envelope. error.code is machine-readable; see the error reference for the catalogue.

error
object
meta
object