Bulk-update tickets (assign / set_status / set_priority / set_type)
Inbox
Bulk-update tickets (assign / set_status / set_priority / set_type)
Apply one of to up to 200 tickets. Returns per-id success/failure so the dashboard can render a partial-success toast. assign accepts agent_user_id: null to un-assign. set_status accepts any INBOX_TICKET_STATUSES value, covering close (resolved/wont_fix) and reopen (open/pending) in one surface. No undo token in this first cut — reverting one ticket is a single PATCH call.
POST
Bulk-update tickets (assign / set_status / set_priority / set_type)
Authorizations
Dashboard JWT token from Clerk
Response
200
Default Response