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GET
List digital ACD queues

Authorizations

Authorization
string
header
required

Dashboard JWT token from Clerk

Headers

X-Test-Mode
enum<string>

Sandbox opt-in for Clerk-session-authenticated requests. Set to true to route the call through the test-mode pipeline: no real provider delivery, no credits deducted, response meta.test_mode: true. Ignored for live API keys (dv_live_sk_*) — server-to-server clients must use a test-prefixed key (dv_test_sk_*) to exercise sandbox. Test-prefixed keys unconditionally enable sandbox regardless of this header.

Available options:
true,
false

Response

The tenant's digital ACD queues as an array in the standard { data, meta } envelope. Each queue carries id, name, channel, required_skills, min_skill_level, sla_seconds, max_queue_depth, overflow_action, overflow_queue_id, enabled, and timestamps. An empty array means no queue is configured yet.

The tenant's digital ACD queues as an array in the standard { data, meta } envelope. Each queue carries id, name, channel, required_skills, min_skill_level, sla_seconds, max_queue_depth, overflow_action, overflow_queue_id, enabled, and timestamps. An empty array means no queue is configured yet.