Update an existing ticket (status / priority / assignee)
Inbox
Update an existing ticket (status / priority / assignee)
Patches one or more of status, priority, agent_user_id on the ticket. agent_user_id: null un-assigns. Transitions into resolved / wont_fix stamp resolved_at; transitions back out clear it. Returns the updated wire-shape. 404 on missing ticket, 422 on validation failure or empty patch.
PATCH
Update an existing ticket (status / priority / assignee)